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Quadratec

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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65,582 reviews

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Utah
1 review
0 helpful votes
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Positive experience with first purchase. Will be back for more.

Date of experience: March 1, 2022
Wisconsin
1 review
0 helpful votes
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Good prices, quick delivery
March 1, 2022

Good prices, quick delivery. Haven't installed yet but product looks correct in size & quality

Date of experience: March 1, 2022
Illinois
2 reviews
0 helpful votes
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Easy process to order online
March 1, 2022

Easy process to order online. Tried to order by phone but could not get through to anyone.

Date of experience: March 1, 2022
District of Columbia
1 review
0 helpful votes
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Great experience, no complaints for these orders. Highly recommended website

Date of experience: February 28, 2022
Florida
1 review
0 helpful votes
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Not that great!
March 30, 2022

I ordered a part and expected some delays but when I check online the system was down for a week. Then I call and waited long time for someone to answer after being dropped twice. Now the part I ordered was told to me that the manufacturer out of California has not shippied it yet so I said do you know when they would, the guy didn't know so I canceled the order and still waiting for my email confirming cancellation btw. Called the company from California direct and will have the product in four days. They had two on the shelf and no order from anywhere to ship it out. So quadratec is full of bull and doesn't seem to work in the customers favor.

Date of experience: February 28, 2022
Michigan
1 review
0 helpful votes
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Poor and when I reached out to Quadratec they never responded to me. I probably will not use them again. Bad customer service, it was disapointing.

Date of experience: February 28, 2022
Washington
1 review
0 helpful votes
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Great service and product
February 28, 2022

Great service and product. Can't wait to put them on.

Date of experience: February 28, 2022
California
1 review
0 helpful votes
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Just about everything I need and at good prices with fast shipping.

Date of experience: February 28, 2022
Pennsylvania
1 review
0 helpful votes
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Fast and Easy, fits perfect and the site was very easy...
February 28, 2022
Updated review

Fast and Easy, fits perfect and the site was very easy to use

Date of experience: February 28, 2022

Very easy to use
October 14, 2021
Previous review

Very easy to use

Date of experience: October 14, 2021

Easy site to use
June 23, 2021
Previous review

Easy site to use

Date of experience: June 23, 2021
Delaware
1 review
0 helpful votes
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Easy and fast ordering
February 28, 2022

Easy and fast ordering. If you have a Jeep Quadratec is a Candy Store!

Date of experience: February 27, 2022
New Jersey
1 review
0 helpful votes
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Quick smooth easy ordering and delivery! Satisfied

Date of experience: February 27, 2022
Florida
1 review
0 helpful votes
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Great website quick and easy
February 28, 2022

Great website quick and easy. Everything is clearly marked and info is clear

Date of experience: February 27, 2022
Maine
2 reviews
0 helpful votes
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Very pleased with the product and fast delivery would definitely recommend to others.

Date of experience: February 27, 2022
Virginia
1 review
0 helpful votes
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Acceptable service
February 27, 2022

Acceptable service. Very timely delivery. Decent price.

Date of experience: February 26, 2022
Colorado
1 review
0 helpful votes
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Easy shopping and checkout, good selection of products, fast shipping

Date of experience: February 26, 2022
Arizona
1 review
3 helpful votes
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Have not received one order out of three.
March 28, 2022

I ordered 3 different items over a week ago and have not received one part yet. Try to contact their customer service line and their never open. Even tried e-mail and only got a vague reply. No shipping info or tracking info either. I even paid extra for 2 day shipping for one part and still haven't received that either. I don't think I will ever use this company ever again. Now I've got to struggle just to figure out how to get my money back. Beware of them.

Date of experience: February 26, 2022
Alabama
1 review
0 helpful votes
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I will continue to purchase needed parts from Quadratec

Date of experience: February 26, 2022
Florida
1 review
0 helpful votes
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Shopping with Quadratec was easy and simple and our product arrived earlier than we thought. The item was just as described. We will order with confidence again.

Date of experience: February 26, 2022
Georgia
1 review
0 helpful votes
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Quick and easy and got the stuff quick and it works great

Date of experience: February 25, 2022
Georgia
1 review
0 helpful votes
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Quick and easy purchase
February 25, 2022
Updated review

Quick and easy purchase. Knew what I wanted and it was in stock. As usual, product shipped quickly and arrived in a few days.

Date of experience: February 25, 2022

Quick and easy ordering process, but too easy to spend...
April 5, 2021
Previous review

Quick and easy ordering process, but too easy to spend too much money too quickly!

Date of experience: April 5, 2021

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
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