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Quadratec

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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65,582 reviews

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Texas
1 review
0 helpful votes
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This is just what I have been looking for, four walls, a bottom, and locking lid. It secures to floor using three tiedown locations/factory bolts. It pivots upwards if you need access below. Great customer service.

Date of experience: March 25, 2022
Texas
1 review
0 helpful votes
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Great…………………………………………. Dots to = 50 character minimum.

Date of experience: March 25, 2022
Virginia
1 review
0 helpful votes
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Website is easy to use, found exactly what I was looking for and needed.

Date of experience: March 25, 2022

Easy to find the part I was looking for
January 6, 2022
Previous review

Easy to find the part I was looking for. Easy checkout process.

Date of experience: January 6, 2022

I would enjoy seeing exactly what is in my cart when...
January 7, 2022
Previous review

I would enjoy seeing exactly what is in my cart when I click on the cart to pay.

Date of experience: December 8, 2021
New Jersey
2 reviews
0 helpful votes
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Quadratic is great to shop through, never had an issue with them.

Date of experience: March 25, 2022
New York
2 reviews
0 helpful votes
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Good Quality, perfect fit for the Jeep Gladiator. Very fast delivery time.

Date of experience: March 25, 2022
Florida
1 review
0 helpful votes
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Delivery was outstanding and within 48hrs of placing the order. It's a nice looking soft top. It took me about 3 hours to install including removal of the old top. The only issue I had was a conflict with the instructions regarding drilling the over door tubes. It tells you to drill a hole on both side of each tube in the predrilled holes and use supplied screws, but only one screw per tube was provided, and also the predrilled holes are directly opposite to each other and therefore you end up screwing one screw directly into the other. Simple fix is just to offset the second hole and used the screw off of the old top hardware, if you have that option. It is a tight fit so definitely let the top condition in the sun while installing. I could not zip the rear panel completely at first but after a day or two in the sun, voila, perfect fit. I specifically enjoy being able to just unlatch and flip the top over for an instant sun roof and air ventilation here in hot Florida, I would rate it 6 stars if I could.

Date of experience: March 25, 2022
Nebraska
1 review
0 helpful votes
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Add questions about the order emailed twice no response called 5 times 4 out of the 5 sat on hold for 45 minutes hung up finally got through to be told they would give me a code by email which never arrived 3 days later called sat on hold for 45 minutes again to be told you won't receive that until Next month terrible customer service!

Date of experience: March 25, 2022
North Carolina
1 review
0 helpful votes
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Will be ordering more things from them when I need to.

Date of experience: March 25, 2022
California
1 review
0 helpful votes
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Decent product
March 25, 2022

Decent product. Paint on it seemed rushed/not the best quality. Lock feels like it'll break. Other than that still pretty cool.

Date of experience: March 25, 2022
PF
1 review
0 helpful votes
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Easy to use nut not in a good shape, the hood was little bit dirty

Date of experience: March 24, 2022
Texas
1 review
0 helpful votes
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Haven't put them on yet...
March 25, 2022

Haven't put them on yet... will let you know when I do

Date of experience: March 24, 2022
California
1 review
0 helpful votes
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Always good
March 24, 2022
Updated review

Always good. Never had any issues from Quadratec...

Date of experience: March 24, 2022

WAlways good..
March 16, 2022
Previous review

W
Always good. Never had any issues from Quadratec...

Date of experience: March 16, 2022
Illinois
1 review
0 helpful votes
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Good service and Product shipped in a timely manner

Date of experience: March 24, 2022
South Carolina
1 review
0 helpful votes
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I tried to update my order to add one extra set of D rings to my existing order. Never got thru last night. Sent an email. No response. Sat on hold today for over 30 minutes with no answer. Ended up ordering a second order and paying high shipping instead of adding to existing order. You guys suck at customer service. Great marketing, but you suck.

Date of experience: March 24, 2022
Illinois
1 review
0 helpful votes
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Great shopping, like the fact that they fit like stock speakers and easy install

Date of experience: March 24, 2022
Wisconsin
1 review
0 helpful votes
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I ordered a push pin and received a key chain instead…

Date of experience: March 24, 2022
Texas
1 review
0 helpful votes
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Great selection and easy to find what I wanted. Competitive prices.

Date of experience: March 24, 2022
South Carolina
1 review
0 helpful votes
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So far everything I have ordered has been as described, fast delivery, and quality products.

Date of experience: March 23, 2022
New Jersey
1 review
0 helpful votes
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I've always had a good experience with quadratec, this experience was no different.

Date of experience: March 23, 2022
Alabama
1 review
0 helpful votes
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I've used quadratec for 30-ish years. Service is always dependable and to the point. Any issues are taken care of like i am the only customer. Parts are always well described and pictures are accurate.

Date of experience: March 23, 2022

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
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