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PropertyRecs.com has a rating of 4.7 stars from 320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service, live chat and credit card.
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I used the Live Chat option to close my account and David, the rep I spoke with, not only closed my account but also refunded me the pending charge that I had forgot was coming.
I had accidentally chosen the wrong package at checkout and was being charged monthly when I only needed the property rec report one time. The person I chatted with closed my aco$#*! and refunded me money on the spot. It was very easy. Thank you! Bryan
Rachel was really helpful and quick in responding to my issue. She could easily pull up my info, and she understood what I was asking for help on. I really appreciated it. Thank you!
Good info, easy to cancel subscription with the live chat………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
Amazing experience! Helen was quick, professional, and resolved my issue right away. She was able to close my account that was accidentally set up and issue a refund that was charged due to the accidentally account set up in less than 5 minutes. This is incredible customer services.
They quickly resolved my issue. I found getting the record I needed was easy and saved me a trip to another county.
The agent was great cancelling a subscription I never signed up for. I am very happy with the online chat agent. But not happy with charging me for a subscription. I did not authorize
When I went on line to look up a property record I thought I was getting information for $1. Then I saw I was being charged monthly at $20/month on my bank account. When I called customer service they said I accepted a plan of 30 calls at $30/month. I told her I only needed one record and had no use for a "plan" and that I was not aware of any plan. I was a little upset and could've been nicer to the lady that helped me. She did her job and helped me out and was always kind and professional. I apologize.
I used this company to obtain an updated report on my property. The information contained in the report was very thorough and provided the information I needed. Would happily use the service again.
The report that I needed was sent withing a short period of time. The rep was courteous and helpful and I got exactly what I needed.
The customer care agent helped me to address my problem. Typing takes time, would be better if we can talk and they can act
Surprised by reoccurring charges on my card, I was given a quick possible reason and asked me if I wanted to close my account. I didn't have to ask. I appreciate being able to read the situation well! And, to obtain the information I asked for and never received prior.
It was easy to use and good information. Will probably use again in the future when I can afford the subscription.
I was looking for the person who owned the property at 6001 E Richards Drive Shawnee Kansas *******. I paid $1.00 and didn't get any information.
The service was incredibly quick, efficient, and professional from start to finish. Everything was handled with care and attention to detail. I appreciated the smooth communication and timely updates throughout the process. Overall, I'm very satisfied and would highly recommend this service to anyone looking for quality and reliability.
I used the online chat to question a charge I didn't authorize. The rep responded quickly and was able to refund the erroneous charge.
There was an additional charge on my account for something I did not knowingly select.
When I chatted with Paul, he removed the charge and canceled me from any further activity.
Lickity split, thank you!
Worked with Donna and it took her less than 2 minutes to take care of it. Fast and easy. Thanks all.
I was trying to get info on property taxes I owe. Went to the website to search and get a report. The website worked easily, but it ended up giving me a report on a property that isn't mine. I explained the situation to Rachel and she got me a refund and and closed my account, which is exactly what I asked her to do. Fast, friendly and easy. (So, even though this situation didn't work out, I'm now a fan of PropertyRecs so I'll be happy to come back in the future.)

