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PropertyRecs.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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PropertyRecs.com Reviews Summary

PropertyRecs.com has a rating of 4.7 stars from 320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service, live chat and credit card.

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Washington
1 review
0 helpful votes
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Great for one time use
June 27, 2025

Needed property line for fence and got what I needed. Make sure you close your account to not be charged anything extra. I was charged an additional fee but customer service refunded it. Great customer experience and Donna was awesome. Thank you

Date of experience: June 17, 2025
Delaware
1 review
0 helpful votes
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Super Efficient and Spot On
June 27, 2025

I was guided to this site by the Nye County Nevada recorder and it was super quick and easy to get what I needed. Thanks

Date of experience: June 17, 2025
Massachusetts
1 review
0 helpful votes
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Quick, professional and efficient
June 27, 2025

I needed to cancel my subscription and the customer service responded within the hour, informing me that it had been taken care of.

Date of experience: June 17, 2025
Colorado
1 review
0 helpful votes
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Excellent service
June 27, 2025

Excellent communication and customer service! Amy with customer service provided quickly and kindly. Amy explained the situation well and resolved the issue I had.

Date of experience: June 16, 2025
Florida
1 review
0 helpful votes
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Wonderful Customer Service!
June 27, 2025

Such quick response time and helpful staff. Ashley helped me with my issue and was so quick and pleasant to deal with! Loved this!

Date of experience: June 16, 2025
Colorado
1 review
0 helpful votes
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I reached out to their customer support team and was amazed at the service they provided I didn't have to wait I didn't have to speak with AI first and they helped me get my account closed and refunded IMMEDIATELY. Like before my chat was closed it was a great service thank yku

Date of experience: June 16, 2025
California
1 review
0 helpful votes
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Lenny Lindstrom - Realtor®
June 25, 2025

The data provided was or appeared to be close to real-time. The permit, crime data, and new listing data helped understand the local goings-on.

Date of experience: June 15, 2025
Missouri
1 review
0 helpful votes
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Very quick customer service
June 25, 2025

I had a billing issue, but as soon as I reached out to customer service, Nicolas was very polite and resolved my issue immediately. Thanks!

Date of experience: June 15, 2025
Washington
1 review
0 helpful votes
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I did not find any in the document I purchased on PropertyRecs, so I've asked the support team to help me find them. Richard was swift and helpful.

Date of experience: June 15, 2025
Georgia
1 review
0 helpful votes
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Prompt Service
June 25, 2025

I was mistakenly charged for their service. I went online to question the error and received prompt service and a refund. This is the proper way to run a business. Thank you.

Date of experience: June 15, 2025
Florida
1 review
0 helpful votes
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Excellent Customer Service
June 25, 2025

I was looking for the Deed of my parents property and I sent an email requesting a copy on a Saturday evening. I expected to receive someone Monday. Yo my surprise, I received an email back within 5 minutes with the requested Deed. I was amazed.

Date of experience: June 14, 2025
Texas
1 review
0 helpful votes
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Not what I expected
June 25, 2025

The information, while interesting, was nothing useful and not what I needed at all. There were numerous errors in the information, which, I was told, simple came from a search of anything with similar parameters on the internet.

Date of experience: June 14, 2025
Customer Support T. PropertyRecs.com Rep
10 months ago

Hi Karla,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

California
1 review
0 helpful votes
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Real property info
June 24, 2025

Pretty good information. I didn't like the fact that all the fees were not disclosed upfront. Also, the loan data was not up-to-date.

Date of experience: June 14, 2025
Texas
1 review
0 helpful votes
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Quick response, resolution
June 24, 2025

I paid for a pdf report on my home. When downloaded, the pdf contained almost no data. I inquired using the Chat window and was very pleased with the quick response and resolution.

Date of experience: June 14, 2025
Oregon
1 review
0 helpful votes
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Amy, helped me to convey mt message for my specific search on my house. It was great chatting with a live agent. And she helped continue via your site without having to feel like this was a sham.
I'm look forward to the report. Thank you, Joy

Date of experience: June 13, 2025
California
1 review
0 helpful votes
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Lots of information
June 23, 2025

Looked up an address for some neighbors building a garage with no permits. What I didn't realize that I mistakenly got a $30 package deal. On my credit card statement I found it and Ashley was nice enough to correct it for me. Thanks again. I did receive the information I needed.

Date of experience: June 13, 2025
Idaho
1 review
0 helpful votes
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Fast and courteous service
June 23, 2025

My questions and course of business with them were answered within minutes, as well as appropriare charges for the info I needed. Great job, thank you

Date of experience: June 13, 2025
California
1 review
0 helpful votes
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Fast response
June 23, 2025

Fast response and very polite. I need Mello Ross amount and time and will have that with 24 hrs.Thank you!

Date of experience: June 13, 2025
Kentucky
1 review
0 helpful votes
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Professional and Fair
June 23, 2025

I did not know I was signed up for a monthly service and I called to request a refund for the service I did not use. The refund was granted and my account closed. I am grateful for their fair treatment.

Date of experience: June 13, 2025
Washington
1 review
0 helpful votes
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Great experience!
June 22, 2025

I found exactly what I was looking for and your team reached out to me through email and text to make sure I had what I needed!

Date of experience: June 12, 2025