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PropertyRecs.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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PropertyRecs.com Reviews Summary

PropertyRecs.com has a rating of 4.7 stars from 320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service, live chat and credit card.

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Indiana
1 review
0 helpful votes
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My experience was great. I was able to find what I was looking for at a reasonable price. I was also able to use the virtual chat and get help very quickly. Highly recommend

Date of experience: June 2, 2025
California
1 review
0 helpful votes
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Wonderful help
June 12, 2025

Straight to the point and helped with all my needs and questions. Understood what I needed. Very fast response time and was able to have everything done under 5 minutes.

Date of experience: June 1, 2025
Minnesota
1 review
0 helpful votes
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Outstanding
June 11, 2025

I had an issue that was resolved within 45 seconds. Paul handled it very professionally and I was truly satisfied with him. Thank you for everything you did Paul

Date of experience: June 1, 2025
Indiana
1 review
0 helpful votes
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Good customer service
June 11, 2025

I just got done with an online chat with an agent and they were very helpful!
………………………………………………………………………………………………………………………………………………………….,,,………………..

Date of experience: June 1, 2025
California
1 review
0 helpful votes
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Customer service
June 11, 2025

Problem was addressed and taken care of very quickly. I am very satisfied with the Customer Service I received.

Date of experience: June 1, 2025
New Jersey
1 review
0 helpful votes
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Best customer service
June 11, 2025

The best customer service I never knew, they make sure I get what I was looking for The best customer service I never knew, they make sure I get what I was looking for

Date of experience: May 31, 2025
Texas
1 review
0 helpful votes
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Good and faster
June 10, 2025

The person chat with me was good and resolved my issue faster, I like to say is very professional the service

Date of experience: May 31, 2025
Missouri
1 review
0 helpful votes
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I looked up a property and saw the information. I had an extra charge that I misunderstood the charge and it was fixed quickly. Quick and to the point, friendly, fast. Greatly appreciate response time.

Date of experience: May 31, 2025
Florida
1 review
0 helpful votes
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Closing account
June 10, 2025

Completed closing my account with no problem! Chat person was very helpful. Will pass the word to other people to use your company.

Date of experience: May 31, 2025
Washington
1 review
0 helpful votes
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Was looking for a little more info about the house I bought last year. Results came back fast and had a lot of additional info I didn't receive after purchasing. Such as the fluctuating value of the home over several years, as well as previous owners.

Date of experience: May 31, 2025
Iowa
1 review
0 helpful votes
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I used this site a few months ago to shoot the lines on my property. It worked well. However, I canceled my account after that and they continued to bill me for months afterwards!

Date of experience: October 1, 2024
Customer Service R. PropertyRecs.com Rep
11 months ago

Hi Brian,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Pennsylvania
1 review
0 helpful votes
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I messaged to question four months of unauthorized charges. They immediately offered to close my account. I asked them directly for a refund and they took care of it.

Date of experience: May 31, 2025
Nevada
1 review
0 helpful votes
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Selling my home
June 9, 2025

They were very helpful and the information I requested was greatly appreciated. I found more information about my property than I realized was out there. I was able to avoid some potential problems with the sale of my home with the information I found.

Date of experience: May 30, 2025
Tennessee
1 review
0 helpful votes
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They were fast!
June 9, 2025

Had a payment issue and Paul resolved it in less than 2 min! Very fast and easy to work with! I don't know what else to say, other than they were great and fast.

Date of experience: May 30, 2025
South Carolina
1 review
0 helpful votes
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Amazing customer support
June 9, 2025

Kimberly and her team did amazing at helping me with what I needed done. Also in a timely fashion. There was no wait time and it was taken care of with no fuss or hassle.

Date of experience: May 30, 2025
Ohio
1 review
0 helpful votes
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Very impressed
June 9, 2025

These guys got me the documents that I apparently couldn't have even waterboarded out of my mortgage company. Five months of begging, pleading and demanding they send me my mortgage relief paperwork after my house was paid off. Multiple employees of my mortgage company (Selene Finance) promised me the documents were on the way. Promised me emails that never came. Then I got on Property Recs yesterday and paid one dollar, a rep quickly contacted me and asked if I needed help. When I explained the situation, he said he'd try to find the documents for me. Within hours, those documents were in my email. Five months with no help from Selene Finance on this, then Aaron from Property Recs emailed me my whole mortgage relief statement within hours of my request. If I could hug him, I would. Thank you so much, this is such a weight off my shoulders!

Date of experience: May 30, 2025
California
1 review
0 helpful votes
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Great support
June 9, 2025

Representative was quick, helpful, and was able to address my concerns. He was also able to assist me in usage of my account.

Date of experience: May 30, 2025
Texas
1 review
0 helpful votes
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Ok price for information needed
June 9, 2025

My experience was ok just needed more information. Dont really like the constant charges but they aren't expensive.

Date of experience: May 30, 2025
Customer Service R. PropertyRecs.com Rep
11 months ago

Hi Christopher,

Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Tennessee
1 review
0 helpful votes
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Confusing Payment Process
June 9, 2025

I was more than happy to pay $1 for the information I wanted. Once I entered my VISA card information, it became confusing exactly how much I was going to be paying. There was no "preview" of my charges prior to hitting the CONFIRM button. So I did NOT hit that button! Still the charge went through! And I did receive a report by email. Fortunately, it was only $1 at this time, but apparently there could be future charges on that card. I do not like saving my card information online, so would have preferred otherwise. I did contact customer service and after an exchange of emails fixed the situation.

Date of experience: May 30, 2025
Customer Service R. PropertyRecs.com Rep
11 months ago

Hi Deborah,

If you haven't received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Indiana
1 review
0 helpful votes
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Closing account
June 9, 2025

I requested that my account be closed and no further charges incurred via chat. My issued was resolved quickly

Date of experience: May 30, 2025