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PropertyRecs.com has a rating of 4.7 stars from 320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service, live chat and credit card.
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Nicholas from customer service was very helpful. He was patient, and resolved my issue quickly. Great experience!
Had some terrible renters that just moved in, this site helped me get in contact with the landlord! 15 bucks well spent!
I bought into a program that waws not what i had hoped for. I hit the chat button and a wonderful lady named Nancy assisted me in closing my account.
My report was missing the information I needed. The service rep. Took my information and forwarded it to their specialist. She said I should hear from them by tomorrow.
I SURE THANK YOU FOR ALL YOUR GREAT HELP MY NAMES CRYSTAL MAUNEY AND I WAS MUCH HELPED WITH MY PROPERTY QUESTIONS
My question was answered in seconds. I don't have more to say. The customer support helped me quickly.
I requested a property records report and thought it was a one time charge. I realized it was a reoccuring charge, so I used the live chat feature on the website to request a cancellation and within minutes my account was closed and I was refunded the charge for June.
I wish all subscriptions were this easy to change/cancel!
Got the info I needed and fast response time. When I went to cancel my subscription it literally took 5 seconds.
Customer service contacted me right away to see if there was anything additional I needed from my property search. The information was very detailed.
I was charged $30 today for a service I didn't agree to, and chatted with someone who indicated it would be refunded and my account closed. I will be checking that it is refunded. Thank you.
I opened a chat with Donna and she was not only quick to respond but very helpful. I was assisted by Jeremy last week and he was also very helpful - EXCELLENT customer service, thank you!
I was looking for property Deed great link for information was helped to locate and print a copy of deed, plus information on property
I found the information bur it didn't make sense. The property has been abadoned for ov w r 6 years. Noone has lived there. It states that the most recent owner was living there but was deceased in 2016
I just didn't unserstand.
The site is quite confusing and you pay for an account then if you want more information you charge another amouny. Being that the information is online not looking up in files like before Ison't see why there is a charge.
I had forgotten about a subscription to their service, Paul was able to assist me in a very speedy manner and resolved my issue immediately!
The team at PropertyRecs (Jeremy, Aaron, and Andy) were very proactive, quick, and helpful to try and get me the information I was requesting.
Eric was the customer service rep who assisted me and was fantastic! Answered all my questions and came to a resolution. Thank you, Eric!
Great and fast response times with whatever issues you may have. Friendly Staff when dealing with an issue. I be using this site again as well. Thank you!
Was charged, cancelled and the rep refunded my CC immediately. The service was somewhat useful but I needed more detailed information that the site could not provide.
The site was extremely easy, but unfortunately I was not able to receive the data I was searching for. The account representative was extremely helpful in closing my account.
I tried to get the property ID on line and could not find it. Luckily you saw I logged in and reached out to me and asked if you could help. Your service was prompt and you provided the information I needed. Thank you! Cathy Burzik


Hi Annette,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team