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PropertyRecs.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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PropertyRecs.com Reviews Summary

PropertyRecs.com has a rating of 4.7 stars from 320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service, live chat and credit card.

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North Carolina
1 review
0 helpful votes
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Customer Service
June 22, 2025

Nicholas from customer service was very helpful. He was patient, and resolved my issue quickly. Great experience!

Date of experience: June 12, 2025
Illinois
1 review
0 helpful votes
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Needed a landlords number
June 22, 2025

Had some terrible renters that just moved in, this site helped me get in contact with the landlord! 15 bucks well spent!

Date of experience: June 12, 2025
Texas
1 review
0 helpful votes
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Great customer chat service
June 22, 2025

I bought into a program that waws not what i had hoped for. I hit the chat button and a wonderful lady named Nancy assisted me in closing my account.

Date of experience: June 12, 2025
Arizona
1 review
0 helpful votes
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Quick Service
June 21, 2025

My report was missing the information I needed. The service rep. Took my information and forwarded it to their specialist. She said I should hear from them by tomorrow.

Date of experience: June 11, 2025
Mississippi
1 review
0 helpful votes
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MUCH HELP PROVIDED
June 21, 2025

I SURE THANK YOU FOR ALL YOUR GREAT HELP MY NAMES CRYSTAL MAUNEY AND I WAS MUCH HELPED WITH MY PROPERTY QUESTIONS

Date of experience: June 11, 2025
New York
1 review
0 helpful votes
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Excellent Support
June 21, 2025

My question was answered in seconds. I don't have more to say. The customer support helped me quickly.

Date of experience: June 11, 2025
Missouri
1 review
0 helpful votes
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Good Service
June 21, 2025

I requested a property records report and thought it was a one time charge. I realized it was a reoccuring charge, so I used the live chat feature on the website to request a cancellation and within minutes my account was closed and I was refunded the charge for June.
I wish all subscriptions were this easy to change/cancel!

Date of experience: June 11, 2025
Michigan
1 review
0 helpful votes
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Great fast service
June 21, 2025

Got the info I needed and fast response time. When I went to cancel my subscription it literally took 5 seconds.

Date of experience: June 11, 2025
Alabama
1 review
0 helpful votes
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Very easy and informative.
June 21, 2025

Customer service contacted me right away to see if there was anything additional I needed from my property search. The information was very detailed.

Date of experience: June 5, 2025
Wisconsin
1 review
0 helpful votes
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Unwanted service and fee
June 20, 2025

I was charged $30 today for a service I didn't agree to, and chatted with someone who indicated it would be refunded and my account closed. I will be checking that it is refunded. Thank you.

Date of experience: June 10, 2025
Missouri
1 review
0 helpful votes
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I opened a chat with Donna and she was not only quick to respond but very helpful. I was assisted by Jeremy last week and he was also very helpful - EXCELLENT customer service, thank you!

Date of experience: June 10, 2025
Ohio
1 review
0 helpful votes
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Finding a deed to property
June 20, 2025

I was looking for property Deed great link for information was helped to locate and print a copy of deed, plus information on property

Date of experience: June 10, 2025
Texas
1 review
0 helpful votes
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Property Search
June 20, 2025

I found the information bur it didn't make sense. The property has been abadoned for ov w r 6 years. Noone has lived there. It states that the most recent owner was living there but was deceased in 2016
I just didn't unserstand.
The site is quite confusing and you pay for an account then if you want more information you charge another amouny. Being that the information is online not looking up in files like before Ison't see why there is a charge.

Date of experience: June 10, 2025
Customer Support T. — PropertyRecs.com Rep
10 months ago

Hi Annette,

Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Arizona
1 review
0 helpful votes
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Customer service
June 20, 2025

I had forgotten about a subscription to their service, Paul was able to assist me in a very speedy manner and resolved my issue immediately!

Date of experience: June 10, 2025
Arkansas
1 review
0 helpful votes
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Property report search
June 20, 2025

The team at PropertyRecs (Jeremy, Aaron, and Andy) were very proactive, quick, and helpful to try and get me the information I was requesting.

Date of experience: June 10, 2025
Georgia
1 review
0 helpful votes
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Fantastic Experience
June 20, 2025

Eric was the customer service rep who assisted me and was fantastic! Answered all my questions and came to a resolution. Thank you, Eric!

Date of experience: June 10, 2025
North Carolina
1 review
0 helpful votes
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Great customer serive
June 19, 2025

Great and fast response times with whatever issues you may have. Friendly Staff when dealing with an issue. I be using this site again as well. Thank you!

Date of experience: June 9, 2025
Arizona
1 review
0 helpful votes
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Refund of my CC
June 19, 2025

Was charged, cancelled and the rep refunded my CC immediately. The service was somewhat useful but I needed more detailed information that the site could not provide.

Date of experience: June 9, 2025
California
1 review
0 helpful votes
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Property search
June 19, 2025

The site was extremely easy, but unfortunately I was not able to receive the data I was searching for. The account representative was extremely helpful in closing my account.

Date of experience: June 9, 2025
Florida
1 review
0 helpful votes
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Property ID question
June 19, 2025

I tried to get the property ID on line and could not find it. Luckily you saw I logged in and reached out to me and asked if you could help. Your service was prompt and you provided the information I needed. Thank you! Cathy Burzik

Date of experience: June 9, 2025