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Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.
PropertyRecord.com Reviews Summary
The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.
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I ended up being charged every month and reached out to customer service and they promptly closed my account and refunded me. Great service!
I got charged for this account even though i had canceled my subsctiption. I chatted with a representative and it was taken care of immediately!
I ordered a property report and received it within a few minutes. Then, a week later my credit card was charged an extra $20 because I inadvertently checked a wrong block on the app. Sent an email to Andy, who promptly replied and would credit back the $20 (no questions asked)
I ordered a record for a property we where looking to buy. Fast, quick and efficient. Customer service is spot on and fast. Didnt have to wait, faster than AOL! Lol. Great to deal with.
Property Record had exactly what I needed to search property records
I needed verification that charges would cease after closing my account and the agent was very helpful.
I had the pleasure of speaking with Amy. She helped me swiftly and the topic I was needing help with was acquired with ease.
Sarah was a great help she was to the point and helped me
I was looking for a specific document and couldn't find it. I requested help via email and the team was quick to respond and help me!
Did not get what I needed but they directed me to the proper offices that could provide the map that I needed and they responded very promptly.
Initially I had difficulty finding what I was looking for in the records I received, but they quickly followed up and emailed me exactly what I needed.
Service was efficient and very helpful in completing my request.
Great customer service. Needed a refund contacted chat line and they refunded me the fee.
I was looking for the blue prints for my house. Sadly y'all do not offer that service.
Hi Ashley,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
I was having difficulty getting to my tax statement on line. The support staff resolved my problem and provided what I needed in a very short time. Thank you Jeremy, Andy and Sara!
I was given the impression I was paying for one search. However, my credit card was charged monthly at the rate of $20 per month. Not at all happy with that. I've signed onto the website to cancel an account I didn't realize I'd signed up for, and the 'chat bot' says my account is now closed and there will be no further charges. Would have been good to have a refund. Will check back in a month to ensure it has indeed been cancelled. Also, the information I was looking up was pretty basic. Unlikely to use such a service again.
Hi Debra,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Harley,
If you haven't received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team