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Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.
PropertyRecord.com Reviews Summary
The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.
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Only needed one time service. Saw i was charged for monthly. Live chatted and agent seamlessly closed my account.
It's was easy and simple. Not a hard process at all
The search itself and the information received was very useful and easy to obtain. The charge after requesting a one time report is very inconvenient. I paid for one single report and was charged $20. I went into the website and I couldn't find any place to cancel any charges. This needs to be fixed because if it were not for the chat option, I would probably be really upset that the charges couldn't be cancelled. One report ends up costing $20. This is very frustrating.
Outstanding customer service! Amy went above and beyond to help me out with the issue I was having. She replied quickly and fixed the issue within a few minutes. 10/10 experience!
Answer my question and was able to take care of my problem promptly.
Anthony did a great job helping me out. He was quick and efficient and very helpful. My account was charged and they helped me undo it.
Excellent. Thomas was so very helpful. He took care of my request and words were kind. He took care of item in timely matter. He was excellent.
I used this one time got everything i needed accidently had signed up to a monthly payment account but i got a full refund when i noticed about the account
Awesome customer service. Very fast and friendly. The reports gave a lot of information.
Customer service was great. There was an issue that needed fixing and they were fast to fix it.
I did not read all of the sign up information closely and missed the recurring fee part. Cancelled membership and cancelation was smooth and complication free.
It did give property details that I was seeking but not the actual details that I needed I think the site could be updated then it would be perfect to use
I needed a plat map to submit with a building permit application and it only took a few minutes to request it using the chat function.
I used the chat to ask about a charge on my account. The customer service agent quickly identified what it was and asked if I wanted to continue with the service. I told them no and my account was closed in a matter of seconds. Quickest and easiest customer service experience I've had. A+++
It was great to work with you all. Thank you for your speedy replies and help.
This is a very reputable company. I received the information I wanted on a pdf and was easily able to close my account.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Yvonne,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team