PrinterPixReviews 4,819

I ordered 4 vouchers for 10 calendars each to use by 12/15/19. The vouchers were sold at a very good price for the calendars. However, after taking 2 hours to upload pictures and design calendars like I wanted them, I found out that the shipping was going to be $81. That was more than I paid for the voucher for the ten calendars. When I called to ask about that excessive charge, I was told that the charge was correct. I ended up cancelling orders for vouchers and still losing $30 that they wouldn't refund. I had just ordered 150 calendars from Vistaprint (also at a sale price) and was only charged $9.99 for shipping. Don't get caught in their false advertising! NEVER throw your money away with this company!

Customer service has been great. I purchased 5 books with a groupon and thought I could get them printed separately, turns out I was supposed to do them all at once. They told me once I finished the other books to just pay the shipping and they will get them printed. They have been super easy to work with and making the book was also a very easy process. The book printed great even though some pictures were "low quality" they still came out okay! Will definitely use again!

In reference to customer service Derrick Fernandez and Amy Joseph (i think was her name) both really helped me complete my projects!

I ordered some save the date cards and the pictures came out fine but the template they have for the back of the card there is a word that is misspelled on their part and when I told them about it they tried to make it seem that I did the changes and I did not edit anything so instead of Them making the necessary edits and changes they wanted me to go back in redo my cards and PAY SHIPPING FEES AGAIN to resend my order INSTEAD of just redoing my order THEY insisted that I PAY AGAIN. THEY CLEARLY SEEN THE MISTAKE ON THEIR PART BUT TOOK NO ACTION... SO WHY SHOULD I HAVE TO PAY FOR THEIR MISTAKE. So I will make due with what I Have and I WONT BE ORDERING FROM THEM AGAIN...

This company is the worst! If it allowed 0 stars, that is what I would have given it! I ordered two separate orders for 10 magic mugs (20 total) The order came in without the letter "L" on the word "school". Another two orders entered to replace and they still came out incorrect. I was asked to take each mug out of the individual styrofoam box, boil water, fill each cup and then take pictures of each cup, then as a group. Not once, but twice I was asked to do this. I asked to speak with the production dept and I was refused. After 3 months of speaking to a customer service person and then his mgr, I asked to speak to the manager's manager. I was told he was not allowed to give his name. I was told someone would call me back and that never happened. I have contacted the credit card company to dispute the orders. Guess they don't have a quality control department. They kept putting everything back on me. How dare they! At one point, they said I didn't purchase the mugs from them even after taking pics of their carton labels. I am so done with this company. They don't deserve to be in business after treating me so poorly. They finally wore me down, I hope you are happy.

The groupon voucher did not work even after I called in to get help. I then was asked to pay for shipping/handling through PayPal which I did immediately. Then, I had to call back and ask for the item to be shipped. Since they are only open 6 am-6 pm eastern time M-F, it was difficult to find a time to call them. I don't think they were ready for the influx of groupon customers. However, the customer service was very good! Every time I called (which was 3 times!) I had great customer service, especially Mark. I am now waiting an estimated 18 days for the product- here's hoping it will be right!

Awesome service, fedex lost my order completely and printer pic found they order and sent out another one. After being in the phone with fedex the last few days, I was relived by the helpful customer service!

The service that I received was awesome, very knowledgeable, patient help me every step to validate my voucher. I a senior citizen disable. Thanks Again