On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PrinterPix UK Reviews Summary
PrinterPix UK has a rating of 2.4 stars from 239 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix UK most frequently mention and poor quality. PrinterPix UK ranks 59th among Printing sites.
We monitor reviews for authenticity
Nancy was very helpful and understanding. I am a very satisfied customer. A lovely present for my mum.
I was very pleased with the customer service I received from Roger. After several things that needed addressing that both of us patiently went through to sort out. He was extremely helpful, polite, listened carefully to me as a customer and did all he could to help me, he was also calm and courteous throughout. Unfortunately due to a technical hitch we got cut off. Later that day he rang back which I was so grateful for him doing, it really showed me he and printerpix the company he represents really want to help their customers. We finished our conversation and he was able to sort out all my queries. I can't tell you what it meant for him to bother to ring me back - it meant so much. Thank you Roger, this company should be proud to have you as their employee.
I have to be honest though Printerpix needs to go free phone to improve customer services as very costly to call them but i've had some great products and will remain a devoted customer thanks to the hard working customer service personnel like Roger and his colleagues.
There was some logistics issues with my order, however finally I received great solution and support from Eddie one of Printerpix customers advisors.
Thanks
Andrea was extremely helpful and sorted out a very complicated matter with patience and professionalism.
Jack has been very helpful a lovely customer support worker. My previous emails I couldn't respond to because it wouldn't work when it says respond / write your reply above the grey line. I phoned today and Jack was lovely and clear on the phone and my problem has been sorted. Very happy customer.
Very helpful and obliging. Gentleman thank you. Got the job sorted for me. Very well spoken and lovely manners.
He tenido problemas con los envíos porque no tienen número de seguimiento y se han perdido. Nancy me los ha reenviado de nuevo, espero recibirlos pronto porque la verdad que son 3 pedidos y me llevó un tiempo realizarlos.
Gracias
Great customer service by Nancy. I had a faulty blanket (after ordering 3 others which were lovely) and issue was dealt with quickly and efficiently
Printerpix eventually got in touch with me. Excuses were made for the poor quality of the print I received. However it was blamed on me somehow. Nonetheless they decided as a one off they would allow me to have another print, which they talked me through how to re-order and they picked up the bill. This print is good and I am now able to use it for the gift it was intended for. Customer service on this occasion on line was pretty good
No customer service response from email I sent 2 days ago. Apparently "due to volume of queries" that in itself should ring alarm bells. Materials used are of acceptable standard but execution of my order is useless and cannot be used for the Christmas present I ordered it for. If they had taken the time to get back to me and resolve my issue. I would not have written this review. I would not recommend
Nancy è stata un valido aiuto e si è rivelata molto competente. Non mi aspettavo che mi aiutasse così perchè altri suoi colleghi non lo sono stati..
We found a fast and good solution. Nancy is a good service employee. It was an excellent service. Again and again gladly with Nancy
My support assistant was Eddie he gave a great customer support service. I was having a problem with one of my projects and Eddie came to my rescue.
Nancy dealt with my issue where I had entered the wrong delivery address.
The help was quick and the issue sorted in now time at all.
Dominic Aaron helped with a cancellation. Took a long time even though it was just a voucher which has statutory 7 day cancellation according to their policy. Long wait in queue but understandable given its during black Friday sales. Overall happy that is done.
Excellent customer service for Roger! 10 star!
He met my needs and expectations! Very happy!
Roger was friendly and wanted to solve my issues.
Jack help amend a problem I had with my order. Really thankful. He was kind and helpful. Good customer skills
Very helpful and polite would recommend her highly very good at her job was struggling until Nancy helped me
Having received two photo mugs where the picture was under exposed my web chat with Nancy was very successful and she sorted it all out, well done!
From the business
We want walls that do the talking, shelves that speak volumes, desks that smile back and mantelpieces that narrate a life's story. We want a future where in 50 years grandparents still dust out their photobooks and show the grandchildren the lives w...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members