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PrinterPix UK

2.4

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PrinterPix UK Reviews Summary

PrinterPix UK has a rating of 2.4 stars from 239 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix UK most frequently mention and poor quality. PrinterPix UK ranks 59th among Printing sites.

service
119
value
116
shipping
108
returns
55
quality
96
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France
1 review
0 helpful votes
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Je vous remercie pour votre réponse positive NANCY
Je suis satisfait de notre entretien et je vous souhaite une bonne journée

Date of experience: November 17, 2020
GB
1 review
0 helpful votes
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Vincenzo was fab!
November 18, 2020

Great customer service. Photos not saved at my end. Order cancelled and re-ordered the next morning, seamlessly. Great customer service!

Date of experience: November 17, 2020
GB
1 review
0 helpful votes
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Great service
November 18, 2020

Wonderfully helpful staff. Especially Nancy. Have ordered 4 different products from this company. Beautiful photobooks.

Date of experience: November 16, 2020
Missouri
1 review
0 helpful votes
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Kayla notified me that my order had a problem. She then followed through to help me to correct and complete the order. Her speedy and expertly handling of my case was greatly appreciated.

Date of experience: November 15, 2020
Germany
1 review
0 helpful votes
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Very helpful lady
November 15, 2020

I had bought the 3 Calendar option from Groupon. When completing the order I didn't change the number required to 3 as I assumed the 1 meant 1 order. As I only received 1 calendar I had an online chat with Kayla and she agreed to order 2 more for me after I had paid the postage. The calendars have arrived and I am very grateful to Kayla. Thank you.

Date of experience: November 14, 2020
GB
1 review
0 helpful votes
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Colour terrible
November 13, 2020

I ordered a calendar and a jigsaw puzzle. The calendar was really good and please but jigsaw was very poor colour was terrible could recognise my grandson on the picture. I also paid £10 for delivery and 2 items came in same package. Wont be ordering again extremely disappointed.

Date of experience: November 13, 2020
GB
1 review
0 helpful votes
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After a bit of to-ing and fro-ing with various members of the team, I just needed some help. Everyone I had spoken to were lovely, but my queries weren't quite answered. Then I spoke to Vincenzo, who was understanding of the situation, courteous and above all, did what he said he was going to do. I haven't received the photo books yet, but very happy with the customer service. Thank you.

Date of experience: November 11, 2020
GB
1 review
0 helpful votes
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Mrs Webb re refund
November 12, 2020

My request for a refund of vouchers purchased before this current lockdown was dealt with speedily and efficently by Cordiali Salute. Having dealt with this firm for many years, I look forward to doing so again next year or whenever we get back to normal

Date of experience: November 11, 2020
Ireland
1 review
0 helpful votes
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Great service
November 7, 2020

Very happy with the online support I received from Kayla in customer service. Very quick response and very happy with the outcome.

Date of experience: November 6, 2020
Ireland
1 review
0 helpful votes
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I have been using Printerpix for about 5 years now, the support and product is top class for the price.
Very nice family calendars and printed canvas and blankets
Vincenzo was very polite and helpful over phone and in placing order

Date of experience: November 6, 2020
GB
1 review
0 helpful votes
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Big thanks for the help to solve my problem. Vincenzo was a super star, nothing was a problem, quick and efficient.

Date of experience: November 6, 2020
GB
1 review
0 helpful votes
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Vincenzo
November 5, 2020

So polite and efficient a pleasure to deal with. He talked about me being a valued customer and how sorry I was that I had experienced trouble. A credit to his job.

Date of experience: November 5, 2020
GB
1 review
0 helpful votes
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Great Customer Service
November 5, 2020

Vincenzo assisted me with an error I had made with my order. He provided first class customer service, not only did he resolve the problem, he also called me exactly when he said he would. Thank you :)

Date of experience: November 4, 2020
France
1 review
0 helpful votes
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Excellent service
November 4, 2020

J'ai du faire appel à un contact clientèle"Vincenzo" qui a été parfait, sachant trés professionnellement prendre mon problème en charge et le résoudre très rapidement, je l'en remercie et je lui met 5 étoiles.

Date of experience: November 3, 2020
GB
1 review
0 helpful votes
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I got myself into such a dither attempting to order two throws and a cushion cover and, hence, spoke to Vincenzo twice and during each call he calmly allayed my fears and sorted me out, whilst calming me down as well!

Date of experience: November 2, 2020
Ireland
1 review
0 helpful votes
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Excellent
October 29, 2020

Kayla was very attentive and resolved the issue I had very efficiently. She went the extra mile to help me out. Great service!

Date of experience: October 28, 2020
GB
1 review
0 helpful votes
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Not easy
October 29, 2020

I had 2 Groupon vouchers for 2 blankets and had to check each out separate for a high delivery charge of £9.99 each, even though they were both going to the same address. I then had a lot of issues trying to check out and only managed it with Kayla helping (who was very patient and helpful)

Date of experience: October 28, 2020
GB
1 review
0 helpful votes
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Excellent Service
October 29, 2020

I have spoken to PrinterPix quite a few times over the last few days and have had excellent service from various people including Denis and Moses... thank you both very much for sorting my slightly complicated order:-)

Date of experience: October 28, 2020
Washington
1 review
0 helpful votes
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Fastest chat help
August 27, 2020

Customer support person Patricia was quick to help with my queries and was able to sort out my issue.

Date of experience: August 25, 2020
Ohio
2 reviews
0 helpful votes
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Great chat help
August 25, 2020

Patricia was extremely helpful and was able to get my order placed and also provided a discount on shipping.

Date of experience: August 25, 2020

From the business

We want walls that do the talking, shelves that speak volumes, desks that smile back and mantelpieces that narrate a life's story. We want a future where in 50 years grandparents still dust out their photobooks and show the grandchildren the lives w...


printerpix.co.uk
Ruislip, LONDON, United Kingdom