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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
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Quick, easy, cheap - but you don't REALLY know until you show up at your destination and everything is OK
Wonderful! Easy and quick! We found an airport hotel for our layover in Hong Kong and found the site very straightforward. We'll definitely be using it again!
This was easy! I listed the price range and the search found nice places to stay in las Vegas.
I received a phone call from Mrs. Gurrieri of the hotel. She told me that the room I booked was not available and she was assigning me another one with an increased price. She also informed me that the buffet breakfast was paid and not free. I accepted this change, but I am very upset.
Great easy site. Very good clear instructions would recommend to use to anyone..
Quick and simple. Even though one of my reservations ended up a different bed request it worked out fine. Waiting to see how well the rest of this reservation goes. I have never used this company off trivago.
Good location excellent price for a 4 star hotel easy to book
COMPRA RAPIDA Y FACIL, ME GUSTO, FUE MUY BUENA LA EXPERIENCIA
No problems, easy booking
Good reviews
Nothing else to say at the moment
Thanks for all information
Is clear and easy for the moment and now I am waiting for hotel services thanks. Why do I want to know why the charge was applied to my credit car now when it should have been applied after May 10th? I don't agree with that?
Quick & easy booking without hidden fees., precise & to the point & of course great pricing. No time wasting looking at other sites
I tried to confirm the booking of my room over 3 times and it was not registered, the 4th time was the charm, a code based bug in my opinion, sending this here for your information.
Easy and quick to book. Great Pricing! Customer service is quick to respond
Simple and quick reservation process. Price was the lowest overall. But not sure if additional fees will be charged.
So far so good the way things looks on my end and I can't wait until the date comes.
Genius website I love it I would use it often and recommend my loved to give it try toi
Great rates and easy to book prices were better than the big boys
Easy, quick, and cheapest. I will use them again in the future.
CONTRATACION MUY FACIL E INTUITIVA. BUEN PRECIO. TODO PERFECTO.
Answer: I doubt it. I didn't get a refund when I cancelled way before the deadline for free cancellation. I have heard from no one, no one answers the phone. I was on hold for an hour and thirty minutes as " the next one in line" I gave up. Don't waste your time, energy or money on this reservation site.
Answer: Dear Nattacha, Of course, with a refundable rate you get refunded the full amount including the deposit. Best regards Prestigia.com Team

