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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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This was a last minute graduation gift for my grandson. His school in Canada would not ship out of country. Not only did your product come over a week early (and in time for his grad party), but it was of great quality and he loved it!
Good variety and colors, so tired of the mundane color choices
I've washed my sweatshirt 6 times now and it's still fluffy and the decals are sticking perfectly. Would buy again.
Product is high quality and as expected. Lettering on product is clear and exactly as ordered
All good. Good quality merchandise and timely shipping. Thanks
At checkout with my item…number 1, y'all sent me a promo code lastnight at 7pm and I ordered something this morning at 10am and the promo code is expired. How convenient. Then when I finally gave up on that the checkout experience was awful. It said I owed $48 and Everytime I go to put in my credit card information, not only did it keep wanting me to checkout with Linked but it also kept jacking my total up to $52 and some change. I just gave up and continued my purchase because I really wanted it, but I more than likely will not use y'all again. That's ridiculous.
Easy to order, so many different styles to choose from. Quick shipping
Quick shipping and great customized apparel! I've bought several items'
Ordered a few shirts for the new College my son will be attending. They arrived sooner than anticipated and they look great! Will definitely be back!
Availability of schools and apparel is good. Still a little pricey even with discounts.
I ordered shirts for my nephew's high school. The shirts were exactly what I was looking for. Happy with my purchase.
I like the hat, especially since it's harder to find and get High School Sports gear when you've moved away from your home town. The price was higher than a retail store and the quality of the embroidery could be better. The customizable options are nice and the shopping experience was pleasant
My experience has always been wonderful. Good quality products.
Package arrived within days. Thanks for the prompt delivery.
40% off welcome code didn't work. Had to pay full price.
Love them. Easy to order, come in the time they say, and are just what I ordered. 2nd or 3rd time I have ordered from them. Love it.
Everything came exactly as i ordered and great quality material
Exceeded my expectations. Quality products delivered quickly. Will definitely order again soon.
Great selections! I can find so much more on this site then we can purchase from our school stores!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

