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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The size I ordered was too small.
They do not accept returns and the sizes are not true to size.
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Great product and fast shipping. I got many compliments on my new hat.
We received the order as expected—very good quality. I will order again.
Items came within a reasonable timeframe. Quality at this point seems good. Will update once washed. Stitching on sweatshirts looks very nice!
The order was processed quickly, shipped quickly, and the order was just as shown on the website. It was a very easy process.
The shirt came quickly and was perfect. TY
Perfect for my grammar school graduate who is now in middle school!
My MIL ordered a shirt for my son and he loved it. I ordered 3 more. So Easy to order! Great quality shirts too.
We were very happy with the quality of all the products we purchased from Prep Sportswear, and we will be sure to order again from this company! The sizes were true to size and the delivery was super quick.
My son was so thrilled with his sweatshirt when he received it! The material is very soft and comfy, and the colors of the lettering are very vibrant. We will definitely consider ordering from this company again!
Good quality, sizing was spot on, shipping was reasonable for time frame.
I'm happy with my order, and pleasantly surprised at how quickly it arrived. My son made the school's summer team. It was fun to be able to get clothing items to represent. 😉
The quality and design of the printed graphic are poor. I was disappointed by the colors, size and overall feel of the design. I would not recommend.
Easy ordering, quick delivery!
Love my sweatshirt. Great looking and very affordable.
The sweatshirt I ordered looked much different on the site than what I received and there are no returns so I have an item that I am not happy with.
I had a good experience and had never used this service in the past
I placed an order it came as described. Easy to place an order.
I was very pleased with my order! It was just what I hoped it would be. It came in time and was a perfect Father's Day gift for my dad. He wanted a hat support my daughter's high school team!
The first shirt I ordered was not sent another design was in its place.
The issue was handled efficiently and easily with a call to customer service..
My grandson was thrilled with his new high school tee shirt, class of '28.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members