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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The website easy to use and we are happy with the items we got for our local sports team!
I ordered a sweatshirt for a gift - it was high quality, exactly what I had ordered, and the recipient loved it.
Order and shipping and delivery was on the perfect. No problems.
Excellent merch at wonderful prices
I got my dad stuff from when he played on a college team 70 years ago lol
The shirts came but are the wrong color and font wording color. Customer service is working on fixing it now. We are going back and forth by email, so still waiting to see how it ends up.
Shopping experience was easy. I was able choose the design and color which was shipped out in reasonable time.
Repeat customer. Very satisfied with product quality and service
Easy to navigate website. Great product selection
Ordering experience easy and good follow-up on order status.
I ordered a t-shirt and hat. I thought the t-shirt was decent but loved the hat!
Delivery was reasonably prompt and the prices charged were reasonable.
Very good great service fast and easy. However the shirt was a little tight
Everything I've ordered has been quality made, beautifully stitched and true to size
Everything was exactly as ordered, excellent quality and workmanship!
My sweatshirt Came as expected and on time. Would order again.
...Item received was as ordered & was delivered as scheduled...
Great overall experience, satisfied beyond expected.
It was a great experience. Order came fast which was good because it was for a last min bday present
The experience was great - we received our order very quickly.
Good lots of choices to pick from. Almost too many but I have ordered before and all is good.
Took a bit long to ship and communication with delivery can be better
This was a gift for Father's Day that was supposed to arrive by that holiday. It did not and it appear to be lost for quite some time. This was disappointing because when I have ordered merchandise before through prep sportswear, I've had good service and timely delivery. The merchandise is good quality and it is great. That is customizable.
Easy to use and it appears high quality merchandise
As ordered. Happy with order. Quality as expected. Size as expected.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members