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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Ordering is exceptionally easy. However, sizing is "off." Most items we have ordered run small. Therefore, sizing one up in t-shirts is a must. We have three grands in college & order plenty!
Very pleased with purchases. I was concerned that I didn't received any shipping updates. However the jackets did arrive. I'm looking forward to placing additional orders.
Good experience. Good variety of items to choose from and good quality.
I gave 4 stars only because I wish shipping would have been faster.
It was the wrong mascot. Ordered from the school and town they had listed and it was the wrong mascot. Oh well
Consistently professional honest straight forward transaction
I got an xl sweatshirt and it fit fine but then I got a t shirt and it is tight on me.
Great service and product! I got it for my father because he graduated from Swampscott high and he loved his home team sweatshirt!
I thought my order was wrong but turns out I made a mistake ordering and Prep Sportswear took care of me when they really didn't have to. Customer service was awesome and I will be ordering from them again for sure.
Quick shipping, no damage to the items ordered. Easy to order for my school's uniforms.
Great product so far and quick delivery, excited to order more items soon...
Great company to buy from. Great price, products and fast shipping.
Very fast shipping and the quality of the garments are excellent
Great experience! I received my order exactly as requested and in a decent amount of time. Just wish I'd ordered the medium instead of the small.
Great high quality product that came on time for my golf game the next day.
Items were received as expected. Glad to have an online option to purchase fan gear for our son's team.
Very good great quality and fast delivery very good customer service and great things to change your order
There were no issues. Order was received in a timely fashion.
The experience was fine. I didn't see anything in the description that would tell me the sweatshirt isn't typical sweatshirt material but a slick finish. It's a graduation gift so I hope she likes it.
Loved it, thanks. Everything I ordered was delivered very quickly and everything fit well and looks great. I definitely got what I paid for. If you have clearance of sales, please send flyers to my mailing address
It was really Great, very fast shipping, thank you, plus easy email clarification
I have had experience with this company before you can't go wrong with prep sportswear
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members