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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The site is easy to navigate and find exactly what you're looking for. Many choices.
Mytshirts are exactly what I wanted and shipped out right away. I also liked the 30% off
Easy to place an order and received on time. The product was well made
Exceptional customer service when I learned that I typed the wrong shipping address.
Easy ordering and lots of options! Excellent embroider and screen printed pieces to wear proudly at our son's high school football games!
Great, quick, and easy! 30 more characters to make sentence..
Bought sweat shirt for y nephew graduation gift. He is attending Highline in the fall. The sweat shirt is well made. I would purchase from you in the future.
Very easy to order using your mobile website. And great quality. Thanks very much.
We love the shorts…they fit so well. They are comfortable, and my dad loves his name sewn at the bottom!
I like ordering from this site makes me think about the past which was good and bad
We have gotten several shirts and sweatshirts for our favorite teams and love the quality of the products!
The T-Shirt we ordered had a small hole in it when it arrived. I contacted Customer Svc and they were very helpful with confirming my issue then quickly sending a replacement. Very satisfied now with both product & service.
I received my shirt. It is a really good quality shirt with bright color and really cool design. The shipping took a couple days. Fast and proficient
Fast shipping and quality products. Highly recommend Prep Sportswear!
Did not get the shirt I ordered & understand it not returnable
It was quick and easy to purchase what I wanted and change designs that fit me best.
They had the apparel from the university that I wanted. It was easy to place an order. I received the merchandise in record time for a graduation party. I've always been pleased with Prep Sportswear's service and quality.
I like the apparel and the many logo choices. Also, I like Russel Athletics brand. I'm not sure I received the 30% off after signing up for notifications via email.
Merchandise is great. Came quickly and looks good. My son loves it.
I had an issue with my initial order and customer service solved it immediately...great service!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members