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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Delivery was not too long, but I was anxious as it was my first order here. When I got the package for my wife, oh my! The quality was superb, the fit was awesome and it looked even cooler in person. Definitely recommend! I'll be back myself. 😃
Order was incomplete… I requested the name (child's) and number 14 to be put on the jersey and the number 14 to br put on the sweat pants… order was incomplete,
About 25 years ago, my husband purchased a sweatshirt from a friend whose son was selling them for a high school fundraiser. Our own children were about the same age and ended up going to a different high school. My husband has been wearing the other school's sweatshirt for these 25 years. It is grey, has the high school name and mascot on the front, is worn and has grease stains. We walk in our neighborhood almost every day and that is the only sweatshirt that he wears. Neighbors say that they know who we are from far away because they recognize the sweatshirt. I ordered a new one from Prep Sportswear to give him for our anniversary. Not knowing how to get a new one from a different high school, I just typed in the name and mascot and PREP SPORTSWEAR came up. Easy, fun purchase and beautiful and very high quality. He will be wearing it for years to come and everyone in the neighborhood will be happy for him. :)
It was easy to place my order and the T-shirts were exactly what I wanted. The order came sooner than expected..
Last time i ordered, the designs came out good but the logo was very small and I wish it filled the front of the shirt more.
I sized up and it was still too small - feels like youth sizes, but it wasn't. -_-
Great website. Very user friendly... great quality merchandise at reasonable prices
Nice selection and I received exactly what I ordered at a decent price
I ordered a 2x jersey for a celebration for my wife and i couldn't get it over my shoulder. Disappointed describes how i felt
While ordering a shirt for a student attending college in the fall, the product was 40% off. I had to sign up for advertisements and give my email address. When I went to check out, there was no 40% off. That is the only reason that I signed up for notifications.
I had signed up for text messages to receive 40% off and I did not receive it.
That is the only reason that I signed up for them since this is a gift for a new student entering your college. I hope that the product is great!
When I clicked to purchase my order, there was no delivery date - but I received a confirmation immediately & a delivery date in less than 24 hours. Order was delivered in a few days! I'm so impressed! Thank you!
I've bought school apparel from prep sportswear many times and the quality is always excellent
Overall great experience using this company! I have made several purchases on this site.
Need to make it easier to have a login account. I don't remember ever signing in to go to a online account.
Love the style, color, and comfortable fit. I am completely satisfied.
Always get what you need and designed as you want. Always pleased.
Cool garments. Fair price. No sweat. These are clothes I'm proud to wear and share.
Prep offers a dazzling array of choices in great colors and sizes and for affordable prices
The clothes are super good quality and the broidery very nice. However for Canada is very expensive with more than 100 dollars in tariff coming. I ended up paying almost $400 Dollars, a little pricy in my opinion. Besides the pans come with a mistake, instead of Basketball it was Baseball, but it will be so expensive to return it.
Thanks
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

