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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Tons of options to choose from. Mainly easy to order. Great delivery communication. Delivery went quick for custom made items.
The order was easy arrived when said it would arrive
Very good. It was given as a gift and both kids really like the shirts
Easy website to work, fair pricing.
The delivery was faster then I expected. As a matter of fact it arrived too early., before his birthday and no note as to who it was from. I don't recall having that option but as I stated I never thought it would print & ship so fast.
The order was shipped fast. No complaints. I ordered the wrong size. I thought youth medium would fit my child and it's way too small.
On my first order I had made a mistake. They advised that one item would be removed and I should reorder that item. I placed a reorder with additional items.
Product as described. Decently quick shipping. Wish there were more product designs available for my college.
Nice quality tee shirt! Ordered was received quickly!
Super. Great site! The site had lots of choices and the items we ordered were super. Turned out perfect.
Website was easy to navigate. The only thing I would like is a larger hat.
The one size fits all does not fit my head.
Great experience. Very little wait time. Very impressed.
I ordered from another company, had to wait a week to be told order was canceled because not available. Prep sportswear confirmed and shipped order very quickly without any issue. Would shop there again.
Fast shipping and good quality sweatshirt. Only recommendation is having a size chart for your products. I went back and forth with medium and small and decided medium. Glad I did because I usually fit in small sweatshirts and I wouldn't have if I ordered a small.
Easy and satisfied. I did notice there was fewer print options though than compared to my previous school in the same district.
Item as pictured; fast shipping and delivery. Great service.
It was a Good experience. I enjoyed the ease of ordering.
Great selection and super fast shipping! I liked how we could personalize the shirt.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

