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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Updates were slow after the purchase was made. Shipping was weak and all stuffed into an undersized USPS box. Sizes for all t-shirts are way smaller than labeled size.
Items were soft and just as ordered. Quick shipping!
I received my order and it was not only beautiful and great quality, but it also arrived quickly.
It was good and the site was easy to use, just took a long time from when the product actually went into production to when it was shipped. After shipping it was quick.
A 1 star rating - advertised 30% but reduced to 25%. Poor communication on order status that was sent to QA but no communication after that. When checking with CS, they were a poor representation of the company. Unfortunately I will find another suppler for future orders.
Love that my orders get shipped so quickly and the quality is always wonderful!
Good shipping and Good quality items. Would buy again especially if they would carry larger sizes.
Great as always, fast and accurate. Why do i have to enter 50 characters? Now my experience is bad.
Ordering the right item was a difficult decision for me because I wanted my husband's football number and the year. Hopefully, this is it. Now, I hope it doesn't run small because large was not available. Otherwise, it was all easy!
Ordering the right item was a difficult decision for me because I wanted my husband's football number and the year. Hopefully, this is it. Now, I hope it doesn't run small because large was not available. Otherwise, it was all easy!
Very happy with service. Arrived in time, and quality is great!
This was a gift for my friend, he really liked it.
Easy to find designs I liked and easy to order and customize.
My order was received promptly and the merchandise was as expected.
I would like to see more design options. The expensive t shirt I ordered runs small so I had to place a second order for a larger size. There is so much variability in a size that I think you should note it in the description. The shirt fit more like a compression shirt than a standard cut
Great experience. My mom is now ordering from your site for my sons high school cross country team
I ordered a medium, which it says it is but is way smaller than a standard medium.
Navigating the website challenged me a little in finding design I saw, it was a heart. But then just went with the football for the youth sweatshirts. Otherwise everything was good. Probably just me.
Great selection. Web site easy to use. Will order from this site in the future.
Great selection and reasonable prices.
Quick delivery. My package got lost and customer service was great about sending me a replacement.
Great experience…order was as described. Products looked like the website and came in a timely fashion
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members