On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I did not receive any paperwork. It's a gift and would like a receipt in case we need to exchange
Process was easy and the product is first class quality.
My shirt was not printed clearly. The vinyl was stuck together in places.
Great turnover for order products true to size and easy ordering process
That's a lot for shipping especially when I spent 60.00+
So far my experience with site has been very good.
Easy to order apparel with the sport you want, easy to customize, quick delivery
For my first order ever from PS it went well. We received the order fairly quickly as well.
Expensive, no shipping options, no idea how long before I receive my order
Expensive, no shipping options, no idea how long before I receive my order
Happy with purchase fun to pick out designs and color of sweatshirt and shirts
I loved the shirt and the way it came out. The material was great and shipping and handling were nice and smooth
It was fine. Nothing more to say. Thanks for shipping.
My son liked the shirts and they came in a timely manner. They were very nice shirts.
I like prep sportswear, there's a lot to choose from
Great experience received items in reasonable timeframe. Good quality products
The creation of the item was easy and a great experience and I would do it again.
My first order came right away! The second order took longer! But it came!
Very good! Good quality design, material and colors. Package was shipped and arrived on time
Perfect! Came so quickly…. Right in time for my granddaughter's party. Very happy with the quality. Will order more. Thank you.
So far, so good! I'll let you know when I receive the order.
Out of stock on everything I wanted
Not true to suze. Too small
Not good quality material.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members