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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Thx - easy to find good choices had the appropriate colors though more with powered blue would be nice. Good quality and excited to rep my old school high school
Very f***ing awesome. Good quality materials, nice and soft.
I thought it was user friendly had no trouble ordering.
The shipping costs with this company are Terrible. Yes you offer discounts but never free shipping and the shipping is high.
Very easy and quick delivery. Quality product received promptly and I would order again from this site!
It was easy and fast from start to finish. Thanks.
I have shopped here before and find the best merch!
My only concern is the length of time it takes to fulfill the orders.
Very pleased with two shirts from my nephew's community college; one with his name on the back.It was worth the wait.
Thank you
Decent pricing and easy to use site.
When there was a question regarding shipping timeline I received a prompt reply to my email.
Easy search! Good … it just took more time for delivery than expected…need item for national historical black colleges/university week and my did not make it on time…
I found exactly what I was looking for - which was surprising because I was looking for teamwear for a very small town!
Shirts ran smaller than i expected them to be, ordered large, fit like a medium
We are very happy with our experience. It was easy from start to finish.
Good variety of school colors and options thank you!
Okay, okay, okay, okay, okay, okay, okay, okay, okay
The ordering process was super Duper easy. One of the shirts I purchased was smaller than expected but overall it was a good purchase experience.
Very easy to figure out what i wanted and how to design it.
Ok, I got what I ordered fairly quick. Shirt looks great!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

