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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Great value and options to choose from love their are different options for the logos
Great value and options to choose from
Good email updates - quality is good. Will use again for Christmas gifts as well
The shirts were smaller than what I needed, I ordered youth M for my 8y/o and a youth L for my 10 y/o. I have ordered before but the quality was not what I expected
Overall good experience. If you are sending a gift though, you should have a place to add a note... like happy birthday.
Easy peasy. The order was quick and easy. It came very fast. I didn't have any problems.
Great selection and prices. Quick delivery! Will use again.
Great service. Received in a timely manner. Loved items
Best selection of college team apparel. Excellent item with super fast shipping - highly recommended and will shop with them for all of my college team needs in the future.
Quick and easy! Simple! Recommend to anyone. I am pleased.
It was more difficult than necessary to get the items ordered.
Did not get my discount for signing up. Products were nicely done and looked to be good quality. Overall good transaction.
Did not get my discount for signing up.
It was ok but I didn't receive my 30% discount…………………….
It was ok but I didn't receive my 30% discount
Difficult to find the item I wanted, but once found, easy to order. Unfortunately, the unisex sizing didn't take nto account a short woman (arms are way too long).
Seems good. It was a gift so I'm not certain how sizing was.
I would like to see Size as part of the the left search facet so I can see which items are in stock.
The hat I ordered was for a child, way too small for me...
I would like to see Size as part of the the left search facet so I can see which items are in stock.
I have ordered for the past 5 years and have been happy with all your products. My only wish is that my grandchildren could wear them longer than a year - but growing kids is a good thing.
I have ordered for the past 5 years and have been happy with all your products. My only wish is that my grandchildren could wear them longer than a year - but growing kids is a good thing.
This was great and fast shipping! I will definitely recommend and reuse!
Was able to find what I wanted on sale and I ordered it.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

