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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Everything was shipped out fast, quick, and placing the order was super easy.
Product came as expected. Delivery was done in a timely manner. Overall experience was good.
Nothing significant to report for this order. All is good.
It was average, but navigable. More descriptions and photos would be nice. A possible compare products window would help as well.
Easy to order and nice clothing. I'd recommend them to everyone.
I think the cost is really too expensive and the shipping was surprisingly expensive as well. I definitely won't be ordering again, there are far too many other companies that don't charge for shipping.
The sweatshirt looked great! But the long sleeve T-shirt had all kinds of white splotches within the solid yellow lettering. It looks like it's missing due.
Would have liked option for expedited shipping. That said, when there was a problem with the size I ordered, which was totally my mistake, Prep Sportswear replaced the item with a different size at no cost to me. I did not even have to send back the original shirt, and was encouraged to donate it, which I will do. Thanks, Prep Sportswear for your excellent customer service and being such good sports!
Would have liked option for expedited shipping
So much fun picking out numbers and patches and logos. And great prices thank you
So much fun picking out numbers and patches and logos. And great prices thank you
Nice selection of clothing to choose from. I liked all of the designs
Ability to compare merchandise. Match my t shirt. Fast service.
Ability to compare merchandise. Match my t shirt
Easy process,, the site was convenient and offered exactly what I was looking for.
Easy process,, the site was convenient and offered exactly what I was looking for.
Great quality printing and wide selection. The prices are much better than my school's logo wear. I like that I can create my own design.
Great quality printing and wide selection..
The website wasn't as easy to navigate as I would have like. I ordered a face mask for a student and was asked for a player number, which she doesn't yet know, and I couldn't buy a product without it.
I thought the number she had chosen at first was the year she would graduate; but she picked another number instead so I could check out.
Live and Learn!
The website wasn't as easy to navigate as I would have like. I ordered a face mask for a student and was asked for a player number, which she doesn't yet know, and I couldn't buy a product without it.
I thought the number she had chosen at first was the year she would graduate; but she picked another number instead so I could check out.
Live and Learn!
This is my second order and I was very pleased with the first one
This is my second order and I was very pleased with the first one
Great prices, great products and fast shipping! My daughter is thrilled with her new gear for the upcoming school year.
It was easy and quick. And I would order through them again
Extremely easy online shopping and fast delivery. Great quality.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members