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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Quality of sweatshirt was poor. Xl was more like a mens medium. Cannot give the gift
Best prices with huge selection of options, and great fit, Loose just how I like it!
It was great, I'm glad we got the shirts from you!
Excellent items that i ordered for my son for xmas
Website was great. Got the gear I wanted. Couldn't find it elsewhere. You guys made it easy. Lots of choices.
It was nice I suprised my dad with the sweatshirt and he loves it!
Good options for men but not a lot for girls, I had to order some men's clothes because they weren't available for women.
Excellent quality and service! Very pleased sith the purchase. Love the jersey option!
Slow to deliver. Why must I enter 50 characters? You were slow to deliver that's all I have to say about that
Very ready to order and shipping was very accurate and updated frequently.
Took a little longer to receive item, but everything else was exactly as advertised.
No place to enter coupon code and it said if I enter my email address I would get 30% off my order, none of that happened. Sounds like false advertising or it just isn't explained which is irresponsible and poor business practices (bait an switch). Not happy at all with that. Unless something is done to satisfy what was stated, this will be my last order with Prep Sportswear.
Some of the colors that were displayed didn't appear as options, but overall even doing this on my phone the website was easily navigable.
Product arrived in a prompt time and was great quality.
It was just regular. Shipped to my house when it was supposed to
Great customer service. Very friendly and willing to help
It was good. You are requiring too many words be typed
Very pleased with order and received in time for Christmas.
The initial product was defective, but customer service was great and I was able to quickly get a replacement. Which looks perfect!
I had been charged twice for my order in error. When I contacted Prep Sportswear via chat, the associate was very helpful and refunded the second order in a timely manner.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members