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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Took a little longer to get my order than expected but the items were perfect!
Very nice cap. Just what I expected. Will buy from again. Thanks
I received my order as expected, but was disappointed in the quality. The embroidered sweatshirt was nice, but the ones with a pressed decal felt stiff. I would never buy that "feel" if I was in store. The collegiate colors were also off. I probably wouldn't order them again.
Always quality work, done as ordered. Delivered on time.
Great great great great great great great great great
Great product. Now as parents we can rep for our kids.
Satisfied with the overall experience. I wish comments were not a requirement
I wish it did not take as long to get otherwise everything else was fine
Everything came as expected. I didn't have any issues.
I had a problem with the size and they fixed it right away.
Overall it was a good experience. I ordered an adult small on two items, just confirming that is what I received. If not how do I exchange if needed?
Easy way to order and many different items to choose from
Website was great! Unfortunately a few items don't fit, but quality is good.
The t shirt was a little small. Not true to size
The sweatshirt was fine
Great quality shirts! Ordering with ease! My husband loved them.
Excellent easy to use great service thank you and I'll be using it again
Love it & arrived well before Christmas. Thank you!
Originally I did receive incorrect order but you guys were speedy with correcting my order and provided great customer service. My replacement came out perfect and got here before Christmas.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members