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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Still very wrinkled but I guess thats just the way it is. Thanks for trying again!
The shipping took forever. And the shirt I ordered is larger than most shirts of the same size. The shirt is very low quality for how much it costs, it feels like a $12 shirt but I payed 3x that.
Lets wait and see if this arrive before Christmas very unprofessional
Lets wait and see if this arrive before Christmas
Exactly what I wanted and came in plenty of time for Christmas.
Great site, great choices and a tonne of choices for embroidery!
Pants are so comfortable.
Good quality item. Was as ordered. Quick delivery.
The merchandise I received was great. What was not great was having no idea when my items would arrive. You are placed in "Order in progress" almost as soon as you place the order but my items didn't ship out for over four weeks.
I love my sweatshirt. I wish the description let people know the sleeves have very little stretch, I can't push them up at all and I'm not a big person.
It really was a simple and easy process. Product selection was very good.
Your shipping prices are outrageous for single item purchases.
All items were delivered and received as ordered. Thank you.
Good, have a number of shirts and jerseys that may be purchased in the future.
Came as promised and exactly as pictured. My grandson loved it
The shirt was XL how ever true sizing extra small. I am not able to exchange or return therefore unused shirt
I liked the five different t shirts I ordered as far as the design of each, but I did NOT like it that four of the five shirts had dark lines, water like wavy stains on them that were definitely very visible. (all were gray in color... the fifth shirt was royal blue and it did not have those weird markings on it.) After finally getting a hold of someone via chat, she suggested washing them since sometimes the shirt has these markings because they have to disinfect the shirts to kill any "bugs" that might be in the material, and stated that any time you get a shirt like that it has to be done; luckily the stains did come out after washing, but I would like to think that any company would not send shirts out with these lines etc. and would take care of it on their end before sending them out like that. The price was reasonable for what I ordered.
The Shirts were printed and delivered quickly. Always a pleasure ordering from you.
The shirt turned out very nice. My Grandson really liked it.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members