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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Love the selection! Turns out that my order had some 'imperfections' so I sent them photos of the issues and they did fix them and resent my order. They look great now and I am happy with the service I received. Thank you!
It was bought as a gift for my father in-law. He loved it and wants to order more.
The experience was great. Had a lot of fun making the sweatshirt.
Shipping was way to high.
$12 is high for heavy item even.
Product was nice
Good selection of merchandise - it would be helpful to select size for search also since I had to click on several items to find 2xl in stock.
I ordered the item on 12/6 to be delivered to someone else. It was delivered 12/13, but I didn't know it until a month later when I did a trace on it because they don't send follow up emails saying it was shipped or delivered like other companies do. Also, the recipient didn't know it was from me because there is nowhere to write a gift message.
Received exactly what I ordered and it arrived early, was not expecting them before Christmas and there they were. Great surprise.
Easy, quick, responsive, under promised but over delivered. Will order again.
Took longer than expected and the sweatshirt is a little flimsy but my nephew likes it so... thank you
The package arrived before Christmas
My son may need to exchange gift.
The item took longer than expected to arrive and was cheaply made - looked nothing like the picture.
Website was easy to navigate, received items timely. Products are good quality. Embroidery work is very nice. Just wish other items could have been personalized but only a select few are able to.
I ordered a Christmas gift in plenty of time and it came Christmas Eve! Cutting it a little too close for my comfort. The sweatshirt was great…but not sure I liked that it took that long to ship.
My order came in a timely manner and was exactly what I expected.
Great clothing, shipped fast, great price! Very happy with my order.
I never received a tracking number for the order, but it also arrived in a timely manner so it wasn't a big deal.
Many different styles. Plenty of sizes available. Good quality.
Always good service and product the best. Have used this site several times due to different graphics.
Items came on time and quality was great. Sizes were true to size
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members