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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Great quality! Will be ordering more soon! Very happy to have found this site!
It was easy to use the site, select my purchase and make the payment.
Good delivery time, just wish I had a better idea of what shipping would cost a little earlier (pretty much popped up as I was confirming payment).
I have already sent you this information. I live in Canada a half hour away from the store I needed to order from. You took my offer charged me more then the hoodie three times what the order would cost me here. My last email was a request that you do not keep my credit card on file. I will not be ordering again and I don't want my credit card to be compromised.
Barbara Rodgers
My package was delivered on time and package well thank you.
Got exactly what I wanted tho to be honest I never thought I would find merchandise for such a small high school in rural New York state.
The delivery was a little slow, but it did arrive before Christmas, and the recipient was quite happy with the product.
A little pricey on the shipping and handling but overall it was a good experience
Excellent experience. My merchandise came in a timely manner and exactly what I thought it was going to be. Good quality merchandise.
Good quality T-shirt. Took a bit longer to receive but this was likely due to the holidays.
Like more youth shirts for elementary schools. Fishkill Plains is a panther and gold and blue
Like more youth shirts for elementary schools
About two weeks before any communication, got tracking number and item was delivered within a week. The fact you guys have schools that don't exist anymore is dope my cousin loved his hoodie.
I received the sweatshirt and it was just as it looked on website.
My experience was great! I bought it for my sister's Christmas present and she loved it.
I placed my order on Dec. 7th, the order was not even processed for shipping until the 16th so I was no longer going to be at the original delivery address by the time it got delivered. I called the company and the representative supposedly changed the order to a new delivery address but the package came to the original delivery address so I did not have it in time for Christmas.
It was good. Very easy to order and the quality of the product was better then expected
Got the item here in time for my Daughter's signing day! Thank you
Very nice hat. Excellent quality and was shipped out quickly
Easy site to navigate and easy to place the order. I thought however there would be more specific team sports items
I was happy with the turn-around on my order from the time I placed it, to the time it showed up at my front door. I ordered a hooded sweatshirt with screen printed logo that turned out well. I also ordered a long sleeve t-shirt that I am not very happy with. The shirt is fine, but the screen printed logo on the front is crooked and not level as it should be. It's crooked enough that I probably won't wear it.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members