On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The website was difficult to maneuver so one sweatshirt had the correct graduation year and the second sweatshirt came back with 2022- however the recipient wasn't unhappy- I will keep this in mind if I ever use this site again. The product was of high quality.
Took a minute to receive my order but it came and I am satisfied
Was pleased with the quality and time line for delivery.
Great experience! Quality and professionally done. My daughter loves it. Fast shipping considering custom order. Highly recommend
I have bought Wilkes University clothing from you before some of the decals are showing some wear and tear. My first T shirt order has 2 shirts stuck together and the one shirt isn't wearable with part of the decal off. Hopefully this one will hold up better
Fantastic experience with Prep Sportswear. We're very happy! Excellent sport sweatshirt. My kid loves it, and wears it every day.
The order was a gift for my niece. I ordered a hoodie, a hat, and a long sleeve tee. She was very happy with it. It was good quality.
Easy ordering, good website. I liked the quality and variety of merchandise
I appreciate the following up with me to ensure I received the order.
Other than not being able to track the order, it was supposed to have been a man's small and it a child size not an adult.
I would say it was great however, one sweatshirt appeared to have a slight imperfection on the pocket.
Arrived in a timely manner with everything I ordered. Thank you.
The website was very good and I received my package quickly!
Easy to order, Great service, massive selection, and great designs.
My boys loved their custom hoodies for Christmas, sizing is accurate, and material is soft and comfy.
I do not like your return/exchange policy-or lack of one.
Great experience, but shipping is very expensive, especially during the Holidays, when many other stores are providing free Shipping, other than that I would definitely recommend friends.
Very easy to order and product was perfect. Colors and logo match the school perfectly
Items looked great and received in a timely manner
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members