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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Took too long in transit and didn't make it. Y Christmas.
Product came fast and it was perfect! Fantastic job!
You sent the wrong item to me before Christmas, the right item came last week. Your customer service person got the right item shipped to ASAP. Thanks Jim
Browsing the site was easy and I was able to find what I wanted.
Everything was great and the process went smoothly - thank you!
Easy to navigate site and get exactly what I wanted. Quick shipping, even during the holidays (I didn't expect it in time because I found this site late and ordered late but received before Christmas). Many different options I haven't been able to find for my son's college.
Great experience and the product was of very good quality
My experience was great! Please advise customers know that it takes a few weeks! Thank you!
Nice. Fast……………………………………………………………………………………………………..
Love the clothes! Easy online experience. Lots of different choices
I was pleased with the quality of the item I purchased.
Always pleased with the service and products I receive from Prep Sportswear. Highly recommend when asked about the merchandise I purchased,
Our orders have always been great quality and timely.
Good store. Slow shipper. Site is confusing. Expensive
My father loves the sweatshirt. Thank you! We have ordered from you several times in the past. The sweatshirts are always great!
It was good and I am happy with the sweatshirt. Service was prompt also
Everything came out very well I already recommended you to two different people
Great sweatshirt, niece loves it! Fast shipping and as expected! Will order from again, thanks so much!
We ordered several items- all size medium. There is a vast range- no consistency. Some items are too small and some too large. Overall, out of 6 items, only half actually fit properly and we found a stain one one item. I see you have a no return policy, so we spent a good amount of money on items that we may not get use out of. My son was very disappointed as these were holiday gifts
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members