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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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Maryland
1 review
0 helpful votes
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Didn't love the quality of the shirt
February 9, 2022

Didn't love the quality of the shirt. Thin fabric, cheap iron on logo

Date of experience: January 9, 2022
New York
1 review
0 helpful votes
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Delivery was a bit slow but it was around the holidays and deliveries were delayed everywhere. Sweat shirt is great quality! My daughter (high school senior) proudly wears her college sweat shirt to school all the time.

Date of experience: January 9, 2022
Germany
1 review
0 helpful votes
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Very fast shipping and cool selection.
Really glad I ordered here :)

Date of experience: January 9, 2022
Oklahoma
1 review
0 helpful votes
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Ordering was easy although it did not fit my son. I ordered his size but is was not long enough.

Date of experience: January 9, 2022
Pennsylvania
1 review
0 helpful votes
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Sweatshirt was exactly what I wanted as a holiday gift.

Date of experience: January 9, 2022
Maryland
1 review
0 helpful votes
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The product was good but the production time was slow.

Date of experience: January 9, 2022
New York
1 review
0 helpful votes
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Loved the custom embroidered sweatshirt I ordered. Took some time, but I knew that would be the case. I like that they had many great designs to choose from for my daughter's college and the quality of the final product was excellent. Shipping cost was higher than I expected.

Date of experience: January 9, 2022
Oregon
1 review
0 helpful votes
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Great products!
January 10, 2022

Great products! Very satisfied! Will buy again! Quick delivery. I have recommended to my coworkers

Date of experience: January 9, 2022
Pennsylvania
1 review
0 helpful votes
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The items I ordered were great, but took longer than expected.

Date of experience: January 9, 2022
Kansas
1 review
0 helpful votes
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Fantastic!
January 9, 2022

Fantastic! The items came that I requested and it is all high-quality.

Date of experience: January 9, 2022
Ohio
1 review
0 helpful votes
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Excellent quality items. Additionally the items arrived in time, which was not the case for some other sites I purchased from.

Date of experience: January 9, 2022
Illinois
2 reviews
0 helpful votes
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Delivery was slow
January 9, 2022

Delivery was slow. Orders with several weeks before I left for the holiday. Gifts arrived at my house after so I showed up empty-handed X-mas morning. :(

Date of experience: January 9, 2022
New Jersey
1 review
0 helpful votes
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Wonderful experience!
February 8, 2022

Wonderful experience! I placed my order sort of close to Christmas and it was an embroidered item. So I didn't think I would have it in time but I did and the items were amazing! Beautiful detail!

Date of experience: January 9, 2022
Illinois
1 review
0 helpful votes
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Easy to order
February 8, 2022

Easy to order
Beautiful sweatshirt
Took a long time though to get it

Date of experience: January 9, 2022
New Hampshire
1 review
0 helpful votes
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I made my order december 5th
January 9, 2022

I made my order december 5th. It took a while before I heard any status on it but efter a week did i finally hear that it was ready for to be delivered and then it came the day after that.

Date of experience: January 9, 2022
New York
1 review
0 helpful votes
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I was looking for school apparel for my husband. Even tho the tigers aren't the same, it appeared very similar. The hat was a little small so I wouldn't say all size fits all but overall the buying and shipping process were pretty easy

Date of experience: January 9, 2022
Minnesota
1 review
0 helpful votes
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Great quality, timing and overall shopping experience.

Date of experience: January 9, 2022
Michigan
1 review
0 helpful votes
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Got exactly what I wanted quickly
January 9, 2022

Got exactly what I wanted quickly. Although the tshirt was rather "lightweight", my Grandkid loved it.

Date of experience: January 9, 2022
Minnesota
1 review
0 helpful votes
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Bought this for grandson going to college next year with a baseball scholarship. T-shirt ordered was too big, but gave it to his Dad. Ordered another t-shirt that shipped directly to their home. Grandson really likes your products, with baseball as his passion.

Date of experience: January 9, 2022
New York
1 review
0 helpful votes
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The process was Very easy and the products were good quality

Date of experience: January 9, 2022

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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