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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The items were great. The items looked exactly like the pictures. The sizing was spot on.
I found just what i was looking for - ordered 5 of them from Prep Sportswear, and they arrived in a reasonable amount of time. They made everyone who received one very happy.
Great experience! He loved his school hoodie. Only wish I had ordered a bigger size so it could have been worn longer
Great job. Good quality merchandise. Everyone loved it
Easy to use process and shipping was quick. Love the sweaters I ordered!
It was a great purchase. I usually am unlucky buying things for my husband since he is a bigger guy and things don't fit him when they arrive. The sweatshirt ordered fits perfectly and he's been wearing it since
My last order was messed up and late and you all gave me a credit back to my card and fixed the mistake. Awesome experience!
Good experience. Too many characters. I had a fine experience. Shirt seemed good. It was a gift.
Ordered a sweatshirt for my father in laws birthday and it arrived in a few days.
My item shipped and was delivered promptly and as described
Thank you! This was a great gift for my daughter who recently decided to attend Juniata College next fall!
Good products but the shirt heat transfer was put on over a crease in the shirt so it doesn't lay right
My order was very satisfactory and was received on time
It was overall good. I wish I knew what day to expect my order so I could make sure it came by Christmas. It did come before Christmas, I was just nervous that it wouldn't.
Great service. Great product and would order again
Shipping too expensive. Quality of the shirt questionable-very thin for soending over $50 on the transaction.
Ordering was fine. I like the designs offered.
I wish the quality of school logos were better. It looks like a 1970's old iron on technique
Gift recipient was very happy with the sweatshirt I ordered
Great selection, fast delivery, good follow up on delivery.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members