On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great quality order easy to place fast delivery need new variety
My previous purchase experience was very good. This time I am a little disappointed and disillusioned at the fact that I was encouraged to subscribe to your website and I would receive a 25% discount on my purchase which did not happen. I did make ia large purchase out of my own pocket for my wrestling team, and I would have really appreciated the discount as it was represented.
Great quality & on time delivery. Ran too small in size though.
Good quality and fast service. This is my second time ordering and have exceeded my expectations.
Multiple awesome design choices for school mascot, color, styles, fabrics and sizes!
Great product! It is excellent quality and feels as good as it looks!
Difficult navigating site
Now more intuitive site and styles
Difficulty removing an item from cart
I have purchased several items from Prep Sportswear and they stand behind their products.
The website was easy to navigate. It was more than helpful to see any color and design preview as I scrolled through. Delivery was quick. Overall a great site with many options!
Great quality but expensive. Sweatshirts and tshirt graphics wash very well and have not cracked or peeled and it's been two years of washing and drying.
The item I purchased was nothing more than a glorified undershirt with a school logo ironed on. Terrible! Don't waste your money.
Quick and easy to access my school apparel with a bunch of different options
I bought a long sleeve T-shirt for Fall football and it was wonderful! Now I am ordering a sweatshirt for my granddaughter!
I need this shirt this week! Hopefully, it will arrive in time. Other than that ordering was easy and quick!
Delivered on time. Product is as was from website. Well described and advertised.
Clothes came in quick and are really comfortable. Good quality and the sizing is good.
Everything came quickly and looks nice! Thanks for having so many options!
Shipping took so long I had forgotten about the purchase. I did not receive any updates about the product in my email. It took so long I had forgotten about the purchase. I ordered it on Oct. 25 and it arrived sometime in December..
Easy to navigate the site; quality is excellent; and no hassle delivery.
Awesome! Been recommending! My husband ordered two hoodies as well and was very pleased with the front and back logos for his son's team!
I did not receive an estimated delivery date for my purchase or any updates about my delivery.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members