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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Everything was good. Sizes were a little off, I should have order larger than usual.
The order was filled as advertised. Timing was good and quality was as expected
Site is easy to navigate. It was a smooth purchase with no issues.
The shopping part wasn't great because the website let me order something that apparently was not in stock. I didn't receive a email until 2 weeks after I ordered mine and my sons school hoodies that my hoodie was not available. Very disappointing. My sons hoodie turned out great tho.
I was pleased with the quality and the fact that the order made it in time for Christmas.
Good quality and colors; arrived on time.
Soft material
Great, return customer. I would suggest always sizing up, merchandise runs on small size. Fun, great gear!
The product came quickly and looked very nice. I ordered a size bigger than what I thought because it was a T-shirt and I knew they would be wearing it in the winter so I thought they would wear shirts underneath it. However the size bigger pretty much what is their normal size. So I would say the shirts run small.
No problems! Ordering was easy. Description of hoodie weight was accurate. My grandson love his gifts!
From the time I placed my order to the time I received it was a nightmare. If you want to get your love one a gift of their wish PLEASE DO NOT USE THEM!. Your order will come to your home wrong and the customer service team sucks and has the worst attitude. Do yourself a favor and go to the school's website and order directly from them or Fanatics.com.
Second time I have ordered great products at a fair price
Last minute order before Christmas and got it in time
The name was spelled incorrectly and I filled out a communication on your website and have not received any response. The shirt fits great but no way to communicate the issue or revisit my online order to verify.
Easy shopping. Many choices. Quality apparel. Quick shipping and delivery.
Overall good experience. Website is user friendly. I like being able to customize the apparel by being able to choose the color as well as the logo.
Very good quality, easy to order. Tracking was updated once the order was complete!
Took too long, too expensive and bad quality. Had to reorder /replace one shirt.
Good quality fast shipping and many many options to find
The website was easy to use. The order arrived in time. The product was as expected. No suprises! The quality was good. The colors were rich. All in all i was very happy with the experience
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members