On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was great to see all the choices you could buy with your team logo.
Easy to purchase gift for son in law. He loved it. Success!
Order was Here by Christmas and that was appreciated
The experience was fine until you decided to pester me on filling out a review. Shopping online can get very irritating when this stuff happens. Especially, when you take a back door approach to get this survey info..
I got it very fast in the mail my Russian hockey long sleeve thank you
Lots of logo, color & size options. Ordering was simple and was processed quickly. I received the gift sooner than I had expected & my daughter was pleased at Christmas.
Easy to place order and received product on time. Quality was as expected.
Absolutely horrible, sent it to the wrong address for my daughter's Christmas present.
Prices unbelievably high! I ordered it late but it got here by Christmas.
Site not well-designed, or maybe user error?
I felt like it was easy to navigate, but one of our sweatshirts showed up with something printed on the front and the back so I guess it was not as easy as I thought.
Great experience. Great products. Comfy. Affordable.
I had no problems and was grateful that thr order came in time for Christmas!
My order came in time for Christmas. Quality product.
Amazing job and great quality. Just wish the print for the yellow/gold t-shirt did not have the shirt material coming through the green.
I ordered my grandson a sweatshirt I forgot to add wrestling to the logo to it. When I received it I called right away to order another one. Service was fabulous and they took care of the change fast. My grandson is wearing his new wrestling sweatshirt with Lisle Pride.
Thank you
Good, I received the product quickly and it was in satisfactory condition!
Not many updates regarding my package. The tracking wasn't working correctly. Still received my package though!
On time, accurate. Just in time for Christmas. Thank you!
The logo was nice but the sweatshirt itself is very lightweight. Would have liked thicker, high quality material.
Convenient. The sweatshirts run small, so order up a size
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members