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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I ordered sweatshirts for my sons for Christmas. Everytime I checked on status I received wonderful customer service. I received the items before Christmas as promised. The quality of the items is wonderful… my boys love their sweatshirts. Thank you!
Quality items and fast delivery. I have ordered from this company several times and am always happy with the results.
Easy, they had what I was looking for, simple to order, fast shipping and good product. Thank you!
I ordered a hoodie on this site! Very satisfied with the package) everything came quickly and efficiently! I also want to order a hoodie and a T-shirt for a guy. I think it will be a great gift!
Very easy to choose and order and design sweat shirt
Great experience, item was perfect and shipped fast
Nice quality, I'm very happy with my purchase. I will order more
We were a little disappointed they didn't get here in time for Christmas as advertised. But everything was so awesome we just called it an extended Christmas when everything arrived.
Great! Quick and easy transaction. Item was as described. Very satisfied.
Order was correct and received very timely. Sweatshirt was good quality for the cost
The item was low quality and the printing washed off during the first wash. I also never got a shipping or delivery confirmation (this was a gift!)
I love u guys, it was really easy to order and my delivery came fairly quick
The order was delayed even though it was packed before the shipping deadline. A Christmas gift was given in January.
The hat I ordered arrived quickly and as described.
We love our product. My only complaint is that we receive too many emails now. It's so many that I am tempted not to order from the company again. Please stop the emails!
I was happy to receive my orders before 7 days & very pleased with the quality of the hat & sweatshirt.
Customer Service needs some improvement. Overall product was a 5.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members