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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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My order came within a couple weeks before Christmas. I didn't get any shipping notifications but it came and order was perfect.
Easy to order from site with selection of items from nephew's school for Christmas gift. Arrived in timely manner even around holidays
Awful turn around and the sweatshirt is very short on my son and I'm not happy
One of the shirts materials was awful and itchy. It was so bad that the person I got it for was very dissatisfied.
Good price and quality. Items have held up. I like all the choices.
Easy to use site, on time with shipping estimates, good prices.
All items are received in a timely manner without any issues.
Website can be hard to navigate on a hand help device
Received in a timely manner and my grandson was very pleased with his hooded sweatshirt. Good quality item.
Please don't suggest my response, that's insulting! I did not receive the first order until well after the wrong order was received! Bummer!
Did not arrive before Christmas as indicated it would when I ordered it.
There were so many options for a good price. I will get my apparel there again!
It took a long time to get the order and there were no order updates sent. But the merchandise was nice and affordable!
I am Satisfied with my order. I would consider order from you again.
The item i ordered arrived quickly however it was my second choice. Because so many items were out of stock
Love my orders service is great will use you fall again and again and will recommend you a much as I can.
Was sent the wrong order, but it was quickly fixed.
There were many style options available and the customization was easy.
Extremely satisfied … order well filled … product of good quality …colour exactly as expected. Delivery very efficient
Items were as ordered and they ship faster than originally stated.
I LOVE Prep Sportswear. However, this shipment seemed to lack in quality and 2 of the prints were noticeably crooked and off center. My son did not want to wait for me to try and correct this with Prep Sportswear. Disappointed.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members