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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I missed the cut off date by one day to get the items before Christmas which I understood. However I thought I still would have received it before the New Year. I am disappointed in your delivery system. You have no problem taking the money not giving the merchandise.
The website was easy to navigate. The selections were also good. I did notice the website viewing was better from a computer then my phone but my experience in ordering and receiving my goods was great. I'm also super happy with the quality of the items I purchased!
Product looks s excellent. Time to receive was slower than expected tho
Shipping was delayed due to the holiday, but my dad was very happy with the end result. Quality seems good and the artwork looks great.
Great company. Just wish shipping was a little faster.
My first experience with your company was a good one. I will you use again and recommend to others
Good variety of designs. Would like to see more of a variety in apparel choices but overall good
Love the sweatshirt! Shipping took a bit but was worth it.
Sizing of pants a little different from other brands in that they were a little long; only disappointment was that it seemed I would receive the order by Christmas, but actually did not receive until some time in January
It was easy to find the school and design we liked.
The shirts i ordered were better quality than i ever expected and excellent fit.
Great hats and I love that I could customize them to their individual sports positions and graduation years!
Too easy to navigate this site! Quality products & quick delivery!
Too easy to create! Love the designs offered! Can't wait to wear!
Great family sweatshirts for Christmas. I did order 1 size larger and am happy that I did. I appreciate Prep Sportswear getting the sweatshirts to us so quickly, especially considering Christmastime and the current pandemic that we're all facing... very impressive!
The shirt was great, but I was told it would arrive before Christmas and it didn't ship until December 27th. Not a huge deal since I didn't need it on the 25, but that's far from what I was told.
Order was delivered a month late, clothing quality is over all very good. But delivery was disappointing.
The material of the print was ok. It doesn't seem like it wash well over time.
Everything we have ever ordered from Prep has been great.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members