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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Nice product. Took a little longer to receive. Didn't know these were custom made.
Disappointed with the shipping time and don't think I will order from this site again.
I am buying shirts and products with school activities, clubs, etc for myself and based on them, am going to test the waters to making them available to my classes to order.
Took to long and shirt was not typical youth large. Runs small
It took a little over a month after ordering when I finally got my t-shirt. Placed the order on December 16 and didn't get it until January 18. I kept getting emails saying that my item is out of stock and that my order would be canceled if it couldn't be produced, and I would be given a refund. Although, after I received my confirmation email, I didn't receive another email for about 2-3 weeks so I was wondering what happened to my order during that time. I decided to stick with waiting to see if anything would change about my order, and I finally got an email saying that my order is being produced. It took about a little under a week to get to me after it shipped and arrived exactly as pictured and is comfortable material. I just hope that the lettering lasts and doesn't wear/fall off.
As expected, generally pleased. Simple search, order, pay and receive.
I was told online the hat would arrive before Christmas and it arrived a week after. However, do to the mistake, I was compensated on getting some of my money back.
Took longer then expected but I got it. Will order again when I find something that I want
Ok but did take a while to receive my order. Order process and discount good, shipping costs somewhat high compared to fanatics, etc.
My Grandson loves his new Goucher garb!
The order didn't quite make it for Christmas, but that's understandable since it's all custom made to order
It came a little sooner than expected - and that was good because it was a gift =)
I love how you can choose any logo on any of the clothing options!
Product arrived beautifully. Long lead tome. Poor customer service which refused to provide me an estimated ship date.
Great! I look forward to ordering again. Coupons don't hurt either lol
Didn't deliver when promised but sportswear was good quality.
It took weeks for the sweatshirt to arrive the quality was not good for the price I paid
Prices are great, quality was wonderful it was very easy to order and it was fast. This was a Christmas gift for my grandson and he loved it.
Arrived 2 weeks late. Sweatshirt was solid. Only recommend if delivery time doesn't matter to you
Love the merchandise. Good quality and apparel looks so nice.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members