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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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User friendly site, easy customization and items arrived on time.
Products did not arrive in time for celebration. Not ordered soon enough!
Everything has been good! Has everything I need! For the price for sports wear is really good
Previous experience was better because I quickly got what I needed.
Easy to order and received quickly. Quality of product was very good
So far so good. Just ordered so I'll update later.
Received product quickly. Very high quality!
Ordered sweatshirts, the process was simple and easy. Great experience.
Overall good purchase and enjoyed the experience would like to see more but overall good
Items run small. Youth medium fits 5 year old, not my 11 year old who is small and wears size 8.
Fast delivery and a quality sweatshirt.
Ordering was easy and straightforward
The shopping was quick, easy, and had lots of designs to choose from!
Seemed to take quite a while for the order to get to me- not a lot of communication
Apple Pay didn't work as a payment.had to try multiple times to get payment to go through. Sweatshirt is nice, wish it was a little thicker.
The website would not let me enter my valid phone number for update txt messages for shipping. Had to enter am INVALID phone number to purchase. Now have no text messages to track my package for christmas. Not good!
Very easy and was happy to receive everything in a timely manner
I ordered several items and was very pleased with each one. Good quality and has held up good. Would buy again!
Great selection of college merchandise. Love customizing 🤩 it was a family gift and was LOVED. Four addition items already have been ordered
Love everything I order from here. Always great quality items.
Easy and seamless! The hats are amazing! Great quality and they look amazing on!
Had my size in stock, good quality and fast shipping would buy from again.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members