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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Easy to order, delivered on time, so it was a good experience
Like to be able to check previous orders and send link to friends.
Awesome experience love the previous purchases! Want to buy more in time!
Designed and ordered a t-shirt and hoodie for my son and his new high school wrestling team. Very easy to do online through this site. Product was shopped and received fairly quickly and was exactly what we needed. Colors, design, and fit were all as ordered and we were very satisfied with everything.
First time user, easy to pay look forward to more purchases.
It is hard to track my orders. The clothes are not consistent in size. One time they are too big and one time they are too small.
My order was correctly sent to me as described; shipping time speedy; e-mail tracking and order information thorough.
Cant wait to order more, this is the only place I have been able to find shirts and sweaters for her college and the fabric feels amazing.
Easy to navigate website with fast delivery. Great selection and prices
Excellent customer service. Prep sports sent another sweatshirt after not receiving previous order in a timely fashion and were very polite and professional. Much appreciated!
Great options to choose from and simple to order online. Also, came very quickly.
Good to have small college options, and the mascots to go with them
My product came quickly, as advertised, and excellent quality!
Not the fault of the company, but this was a Christmas gift that the site said would be here Dec 24th and didn't arrive until January. The hoodies and shirt were exactly what I ordered and the recipient loved them.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members