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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Ordering was easy. Item arrived in a very reasonable amount of time considering it was the holiday season.
I love the quality of the merchandise! It arrived in a timely fashion!
Good quality. Hoping to get order before Christmas. I recommend prep sportswear
I read all the positive reviews. Quality custom university football hoodie delivered. It really did exceed my expectations. Great value.
Easy and fun! I spent a lot of time looking at the many logos that are provided...so many good choices.
Great service, wonderful product, fast friendly service as well
This is my second time to order. I am ordering again bc everything went well.
I ordered and received two T shirts in the correct size and design I ordered in the time I was promised!
I'm very disappointed in the 4 $#*!s, all are made of very thin material.
The pictures on the website are not a very good representation of the material.
Probably not what you want to hear, but definitely not worth the money I spent.
I've have ordered from Prep Sportswear four times now and have been pleased with the quality every time! Whenever me or my daughter wear the high school gear we get customized, we receive so many compliments and people always ask us where we got it! I have only had a mistake happen one time and when I emailed Customer Service, they responded quickly and fixed the problem for free!
Site was easy to navigate and there were many options to choose from.
All great! Will order again. Liked being able to choose color and design as my student really wanted white!
Got what I wanted, when I wanted it. Now I have to add 21 more characters. OK?
Can not contact you easily (not by phone) or even email ------
This was purchased as a gift for our son. He was pleased with the hoodie and it fit him. I was concerned about sizing as he is tall and muscular - so I thought that the hoodie would be too small but it easy. Sizing numbers chart would be helpful.
The weather and holidays delayed the delivery beyond expected date of arrival. Gift has not been opened for product evaluation.
Good experience, and great options. Easy to find gear and many choices.
Easy to select and wanted logo wear order. Happy before and hope to be again
Site very user friendly. Purchase will be gifts. Looking forward to getting them and giving to a fan.
I had a very good experience and would order again and would recommend you
Ordered medium, which is what my granddaughter typically wears. I think sizes run small. Sorry I did not order large.
Otherwise, quality of material and printing is good.
I've wasted a lot of money ordering a shirt since I cannot return. My daughter said my granddaughter wore a medium. I first ordered a medium for my 12 year old granddaughter. It came as an adult medium. Then I ordered a medium youth and it came as a little child's probably a 6 year old. Hint: measure the arms, etc. before ordering.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members