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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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The items were not as described. Too small and material was different.
Prep Sportswear provides high quality products and if you have any concerns connect with them and they will work hard to resolve your issues.
I love the long sleeve sublimated shirt that I ordered from Prep Sportswear. One issue is that the forearms of the sleeves are tight. I don't have larger than average forearms but they are too snug. I also like to push the sleeves up my forearms for a 3/4 look. Most shirts are more electric and comfortable. But these do not have must stretch to them leaving it uncomfortable.
The shirt is gorgeous and I will wear it, it is going to take some getting used to tight sleeves that have to stay down.
Easy to use.
Good visuals regarding items for purchase.
I received my order in a timely fashion. Good experience
Online ordering was easy.
Hardly any wait time for delivery.
Order arrived on time and securely packaged.
I want to receive 30% off for signing up email address……only 25% was taken off order price…. Could you please make price adjustment on order.
Everything was great regarding experience. Hoodie size was a tad on the smaller spectrum though. I have plenty of large sized hoodies and I'm afraid to wash this one as it's already snug.
Great products & fast delivery!
Satisfaction guaranteed!
Told many friends
Great ordering was easy. Order came very quick. No problems with any item. Will order again.
Everything was wonderful except they forgot to put our last name in the replacement order. But other than that, everything is well made and really nice.
Anthony in customer service was amazing! Our shirts are top notch and we will definitely order from them again!
Campo Verde Coyotes Russell Athletic Men's 4.5 oz T-Shirt was in the performance section and we expected it to be dryfit but it was not
Campo Verde Coyotes JERZEES Unisex 8oz NuBlend® Hooded Sweatshirt was supposedly a size medium but fit like a small
Prints were off centered on both of the crew necks that I bought.
Easy transaction! Reasonably priced! Thanks so much!
Would have preferred a Paypal option being offered
I went to school at The University at Albany, NY. I searched for football related gear and did not find it. You need to get gear for The University at Albany NY
My experience was very quick and easy. I received my purchase in a timely fashion.
My sweatshirt looked great! It was shipped timely!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

