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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Easy to use and I like that they kept us updated on status of order
This is my second time ordering from this company. The first time I was very pleased with my purchase.
Super easy! It was a great product & I am very satisfied with the online shopping process.
I love shopping on here for all my kids & the rest of our family. Good quality material and great prices. They work fast getting your orders ready and shipped.
My daughter loved her sweatshirts. Great quality and came quickly. Will definitely be ordering again!
It was good and the order was faster that I expected. But it was quite expensive and I would change that a bit.
Easy shopping. Love seeing how item will look with each choice
I was disappointed in my shirts, the colors were to be a true red and turned out a pinkish orange. Should have been reprinted. Instead I decided to just not order from them again.
Got the hat and color combo that I wanted. Looks good.
Good... but took to long for me to receive my order...
I've ordered from you guys several times and have always been extremely satisfied.
Prompt delivery. Great product. Prices are just right.
Great experience! I would order again. Quick delivery.
Great experience from start to finish. Highly recommended.
Great experience! Will order again! My son loves his jersey!
The shipping was very expensive for two lightweight shirts. Also the shirts were poor in quality.
Love the cap the shirt a tad too small would
Prefer a dry fit
Not keen on shipping fees, when an item is out of stock, the order is delayed but then charges are not refunded and then when available item is shipped even if a replacement has been ordered and paid for leaving the customer with two of the items desired when one would have been enough..
Great choices, great prices, customer service was fast and friendly. Can't wait to wear my shirt proudly
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members