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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Great customer service! I'm so happy with the staff I communicated with.
The shirts run small in the kids - ordered the size that was suppose to be 10/12 and it fits like a size 8. Like the shirts but took WAY TO LONG to receive them.
Easy and lots to choose from! Would use this site again.
You need to be more upfront on the time it takes to get the final product
This was my second time ordering custom clothing. I ordered 2 hoodies and a t-shirt. I've gotten many compliments and love the look and feel.
Easy to cancel and change order. Quick delivery. Excellent customer service!
One of the logos I saw yesterday, I could not fine today.
The product was very nice. Exceptional quality and a beautiful item. Super quick shipping. Highly recommend.
Received it promptly quality was a little thin but I'm satisfied
Very comfortable clothes. I'm impressed. I was well informed as to the progress of my order. I will order again.
Everything is great and the product is fabulous! This is my
Second order and will
Continue to order from Prep in the future.
Great products. Tshirts we're exactly what we ordered. Very good quality.
Great products and selection, easy to use website!
The entire process of ordering was user friendly…the product was first rate and of high quality.
It was great! The shipping is a little higher than expected but everything was 5 star worthy! I will be ordering more stuff
I had some minor issues navigating through the website. Shipping was very timely and product received was of good quality.
Efficient check out. Quality items true to fit. Great variety and styles.
The online site is easy to navigate. Payment is quick and easy. My delivery came right after I emailed you about a delivery date. I will use this site again.
Would like to have had free shipping! I have no other concerns.
Would like to have had free shipping!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members