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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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So far so good. First time with this company. I wear my gear every week to support my team!
It would be awesome if you had pictures of the clothing ON people, with their height, weight, and what size they were wearing. It makes all the difference when ordering clothing online.
Thank you. The shirts were great quality. We will be ordering more.
Slow site. No delivery date at checkout. Had to chat to find out. Maybe buried somewhere in narratives, but I just googled the school and item and went straight to cart.
Update: Surprise contact from customer service. Awesome customer service! No one or no company is going to satisfy 100% of people 100% of the time. The way in which they respond to concerns tells the true story. Good job Prep Sportswear! I'll be back and I'll recommend you!
Slow site. No delivery date at checkout. Had to chat to find out. Maybe buried somewhere in narratives, but I just googled the school and item and went straight to cart.
Easy to navigate website, tracking of order was also easy
Quick but expensive. Kind of pushy saying you need at least fifty characters.
First sweater came in the wrong colors and the second has an imperfection on the eagle, customer service was friendly though.
The material is so thin and see through I might never wear it.
I really like the quality of the products and the embroidery.
Excellent! The products are immaculate and everytime I come to this sit, the products get better and better! Thank you for an amazing shopping experience!
GREAT! I Everything has been great! Thanks so much for your amazing products!
The experience was amazing! I found amazing things!
I get an error when trying to order certain items and there is no one to talk to. I wish there was a size filter.
The t shirt I ordered was way too small even though I ordered a size up. The quality of the shirt is terrible and the fabric is not soft at all. It is very unfortunate because it was an expensive shirt and I was excited to receive it, but I cannot even wear it.
Love that everything is customizable and offered good discounts! Can't find stuff for this school anywhere else!
Very easy site to navigate. Quick shipping. Cute merchandise!
Wrong item shipped to us. We did not receive the item we ordered.
My order of 3 items came fast and were true to size. Great quality and will order again surely.
Easy to navigate web site. Fast shipping. Reasonable price.
Very happy with the order was great quality and great service
Delivery was fast! Good experience. Quality is great!
Good quality. Love the options and customization options. Seems like logo might be a slightly off center. A little costly. Overall I'm satisfied
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members