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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Make the different sports different tabs on the page, it took me a while to find hope to get sports merchandise
Lots of options and good quality and delivered in a timely matter
Love our new gear! Fits great and looks sharp! Definitely recommend and will order more in the future.
Quick and easy I will order again.My son likes to wear his school colors
Shipping was slow. Understandable given the current culture. Also a few of my items appeared a bit different t in style, it was a team order and I expected them all to be identical.
Everything was very straightforward and an easy process to follow.
Very easy, product was as described and delivered on time.
All the shirts were very small for there size and none of them fit. They were all Christmas gifts.
The descriptions were accurate, reviews helpful in determining the best size, and company helpful when I made a size change after ordering. My nephew was very happy with the sweatshirt. Thanks!
Great experience quality product was a gift and he loved it fit great.
Great customer service. I accidentally used the wrong address. They corrected it and got it to the correct address.
It took a long time to get the order, no problem with the order - just took awhile
This sweatshirt was bought for my Grandson and he loved it!
Amazing and can't wait to wear I love the clothing so much it's very comfortable and the shopping experience was very easy
So happy you had our school. The sweatshirts are high quality and richly colored. Comfortable.
Too long for shipment arrival, one month :( ! Purchased in December received last week.
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Easy to shop. Cute designs. Quick delivery. Great place to order your sports gear!
I received, it took a little time but I understand.
My items were received quickly. One of my items was damaged when it was personalized and the problem was rectified right away. Great customer service!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members