On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It took a while for it to come in but i'm very pleased!
My friend was very happy with the hat we purchased for him.
It was good, not the easiest site to navigate, but quality products received quickly
Amazing would definitely recommend to other people?
Great experience. My product was as ordered and I was satisfied with my order
Easy to order and even had to update my order by adding personalization and it was handled quick and easy!
Good quality and sizes and colors were perfect I loved it!
Excellent quality and workmanship, and great value for the price
Order placement was quick and Info was accurate and kept me informed.
Great. Hope the products are as good! Timely delivery
It was a perfect experience and I am grateful. Here are more characters to add up to fifty
Love the school choices! My high school closed years ago. Thank you!
Nice selection. Very fast check out process! Great prices!
Great. I wish the shorts were not cotton. And the draw string does not hold the shorts up.
An option to get expedited shipping would be good but other than that it was a great experience
I was excited to find a site where I could customize an item. It was a great senior night gift. Items came on time. I was disappointed though with the size and quality of the shirt once I received them. They were poor quality, very thin- fabric was odd, not a normal tshirt, but not a wicking workout material. Thin, not much stretch at all and both the womens and mens ran very small. Wearing it tight was not an option because the material had very little stretch and the seams would pull.
Great merchandise and great service. A large selection of items to fulfill what you need
Couldn't be happier! Items arrived in a decent amount of time despite shipping issues around the country.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members