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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Nice shirt. Good design. Price has value. Order took longer than expected but it was Christmas time so a delay was expected.
Good quality shirt and sweatshirt that brought back memories for my husband of his high school days.
Website is easy to use and turn around time Is quick! Sweatshirts look great. This is the second time I've ordered from prep sportswear.
Too slow in delivery and material is cheap
Good print thou
Outstanding experience no issues great service and support
I had a great experience with Prep Sportwear. The school store where they sold clothes for my wives University were all sold out, and I was able to make custom gear through Prep Sportswear. Bug thumbs up!
Item arrived fairly quickly and is of excellent quality.
The product was nice. I wish they had come a bit quicker.
Great selections for our local teams and fantastic quality. Will definitely be ordering again!
Pleased. Ordered it and it was delivered quickly. 50n 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50
The variety and quality is fantastic. Delivery time is not fantastic.
Pretty quick to order and decent shipping time. Sizes maybe inconsistent a bit.
Excellent finished product quality. Took too long to receive.
Item is very good quality and it came a lot faster than expected
I was unable to use the alleged 30% off, that the site was promoting
Very good — efficient custom order…. Turn around time relatively quick
Great at supplying us for all our HS spirit gear... TY!
This is our favorite site to buy our kids' HS school spirit merch.
Couldn't find a place for a coupon code nor an option for shipping. Shipping information was never updated and item just showed up. Sizing was WAY off and in the end didn't fit the person; which was frustrating as this was a gift.
Couldn't find a place for a coupon code nor an option for shipping.
Great transaction and product. Very pleased with my purchase.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

